Document Production Specialist

Strictly Recruitment; Greater London; Hybrid; GBP 45,000 - 53,000; Full time

Job summary

A global law firm is looking for an experienced Document Production Operator to join their team in London. This full-time role involves producing various documents while demonstrating proficiency in Microsoft Office applications. The position offers a salary of up to £53k, alongside excellent benefits, and follows a hybrid working approach with three days in the office and two remote. Strong attention to detail, organizational skills, and the ability to collaborate with teams are essential for success in this role.

Benefits

Excellent benefits

Qualifications

• Experience in document production and formatting.
• Ability to handle multiple priorities in a fast-paced environment.
• Exceptional client service skills and communication abilities.

Responsibilities

• Produce documents efficiently to meet strict deadlines.
• Collaborate with business teams for operational needs.
• Serve as point of contact for evening document production workflow.

Skills

Advanced proficiency in Microsoft Word

Advanced proficiency in PowerPoint

Advanced proficiency in Excel

Attention to detail

Strong organisational skills

Job description

A global law firm based in the City seek an experience document production operator to join them on a full time basis working 2pm to 10pm Monday to Friday.

Hybrid: 3 in 2 home

Salary: up to 53k + excellent benefits

Role Overview

• Demonstrate advanced proficiency in Microsoft Word, PowerPoint, and Excel, producing a wide range of documents efficiently and accurately to meet strict deadlines.
• Maintain exceptional attention to detail and consistently high standards of accuracy.
• Collaborate closely with business teams to support operational needs, including transaction support, pitch materials, and client-facing content.
• Provide troubleshooting and user support on templates, styles, and Microsoft Office functionality to internal stakeholders.
• Format and produce high-quality PowerPoint presentations for internal and external audiences, including legal updates, brochures, and marketing materials.
• Create event-related documentation such as name badges, speaker cards, place cards, signage, and presentation holding slides.
• Apply and promote consistent use of organisational branding and visual identity guidelines.
• Adhere strictly to document production standards, protocols, and best practices.
• Act as a professional, confident, and flexible team player with a proactive, solution-focused approach.
• Communicate clearly and effectively, demonstrating strong organisational skills and the ability to manage competing priorities in a fast-paced environment.
• Deliver a high standard of client service, confidently liaising with and influencing stakeholders at all levels.
• Build and maintain positive, professional relationships with all users of the service.
• Take ownership of internal and external queries, responding courteously and professionally, using appropriate communication channels to resolve issues efficiently.
• Provide backup support to colleagues as required to ensure service continuity.
• Handle all information with discretion and confidentiality, escalating concerns appropriately.

Workflow & Coordination Responsibilities

• Serve as the primary point of contact for document production workflow during evening operations.
• Monitor incoming requests, log tasks in the workflow management system, allocate work appropriately, and ensure deadlines are met.
• Maintain agreed priorities and quality standards in line with senior coordination guidance.
• Escalate urgent or exceptional issues in accordance with established procedures.
• Communicate clear workflow updates and handover information to relevant team members to support continuity between day and evening operations.
• Contribute to seamless collaboration across teams, ensuring consistent service delivery.
If you are an experienced Document Production Operator/ Specialist then please apply today to be considered!