DIUCS Urgent Care Assistant | Dorset HealthCare University NHS Foundation Trust

Dorset HealthCare University NHS Foundation Trust; England; On-site; GBP 10,000 - 40,000; Part time

Job summary

A healthcare organization is looking for a part-time Urgent Care Assistant to support patient care by transporting clinicians and assisting in delivering care at patients' homes. Candidates should possess great interpersonal skills and a commitment to customer service. Full training will be provided. This role involves flexible hours and shift work including weekends.

Qualifications

• Self-motivated individual with great interpersonal skills.
• Full training and development will be offered.

Responsibilities

• Maintain adequate stock and drugs in the urgent care cars.
• Carry out daily safety vehicle checks.
• Assist the clinician in delivering care in the patients home.

Skills

Interpersonal skills

Commitment to customer service

Job description

Overview

Are you a self motivated individual with great interpersonal skills and a commitment to excellent customer service? Dorset Healthcare are looking for enthusiastic individuals to work as Urgent Care Assistants for the Dorset Integrated Urgent Care Service. You will be joining a dedicated team that supports patient care within the Integrated Urgent Care Service, safely transporting clinicians to Dorset community based patients and support in the delivery of care in the patient's homes where appropriate and training has been undertaken. We can offer part time hours from our base locations of St Leonards, and Dorchester Hospital. Full training and development will be offered to successful candidates. This role is a permanent part-time position, a minimum of 15 hours per week. Supporting a 24/7 service, which includes public holidays, evenings, night shifts and weekends. Rotas can be discussed at interview. As this role involves shifts during the Out of Hours period, this role attracts an enhanced shift allowance; please see Section 2 Agenda for Change Framework for further information. Applications from candidates that require current Skilled worker sponsorship to work in the UK are unfortunately ineligible to apply for this position.

Responsibilities

• Maintain adequate stock and drugs in the urgent care cars
• Carry out daily safety vehicle checks
• Ensure the cars are kept well organised and clean
• To cover receptionist when required
• To assist the clinician in delivering care in the patients home
• Accepting cases from dispatch and driving the clinician to the next visit

Requirements and Additional Information

Employment in this post requires an Enhanced Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of. Applicants who subscribe to the DBS update service are able to present a valid DBS certificate instead of requiring a new check.

At Dorset HealthCare we’re on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We’re a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people. We do things differently here – it’s one of the reasons the CQC rated us ‘outstanding’ in 2019. It’s also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. We’re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you’ll be part of a strong team, challenge yourself, build a career, and teach us what we don’t know. You’ll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact [e-mail]

This advert closes on Tuesday 14 Oct 2025