Dispensing Optician

Boots Opticians; Cardiff; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading optician retailer in Cardiff seeks a qualified Dispensing Optician to provide high-quality customer care and expert advice. You'll support clinical dispensing, inspire your team, and help customers select optimal eyewear. With the possibility to advance your career through various pathways, this role includes fantastic rewards like employee discounts, flexible benefits, and a supportive work environment. Join us to make a real difference in people’s lives.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption leave

Flexible benefits scheme

Access to free 24/7 counselling and support

Qualifications

• Qualified Dispensing Optician providing high level of customer care.
• Passion for learning and completing CPD training as required.

Responsibilities

• Provide clinical support in store for regulated dispensing.
• Inspire the Optical team to offer the best service.
• Listen to customers' needs and offer expert advice.
• Help customers choose the correct eyewear.
• Support efficient operational processes.

Skills

Customer care

Expert advice

Knowledge sharing

Clinical support

Adaptability to new technologies

Education

Registered with the General Optical Council (GOC)

Job description

What you’ll be doing

As a qualified Dispensing Optician, you will be providing a high level of customer care and expert advice to make a real difference to our customers and keep them coming back. You will work in one of our stores, reporting to the Store Manager.

Key responsibilities

• Providing clinical support in store for regulated dispensing
• Inspiring your Optical team by sharing your knowledge to offer the very best service
• Listening to the needs of customers and offering expertise and advice
• Helping our customers choose the correct eyewear and ensuring they receive the best product suited to their needs
• Supporting the team to deliver an efficient model day and operational processes to ensure the business trades legally
• Providing expert knowledge for patients with more specialist requirements

What you’ll need to have (our must-haves)

• Registered with the General Optical Council (GOC)
• Passion for your own learning and development, completing all CPD training as part of the GOC requirement

It would be great if you also have

• Ability to embrace new technologies

Where your brilliance can take you

At Boots Opticians, your clinical career can go in many directions – from clinician and non‑clinical leadership roles to even owning your own Boots Opticians store through our Franchise Academy. Whatever path you choose, we’ll help you get there.

Rewards designed for you

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme

There’s lots more in our benefits and discounts, MyBoosts – there to give you that little lift in your everyday. Find out more at http://boots.jobs/rewards. Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third‑party sites are not endorsed by Boots Opticians and may not be accurate.

A bit about us

At Boots Opticians, we help everyone see what’s possible, from our customers to our colleagues. We’re a proud equal opportunity employer, and the diversity of our colleagues is so important to us, as we create a positive and inclusive workplace for everyone who steps through the door. With a supportive team and trusted brand behind you, join us, and be brilliant with Boots.

What’s next?

If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full‑time, we are open to discussing part‑time and job share options. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best. This role requires the successful candidate to complete a pre‑employment check after receiving an offer. Depending on your location, you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable Groups) or an Access NI Check. Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.

We hope to hear from you soon. Be brilliant with Boots.

Need To Know

Dispensing Opticians! We are looking for a full‑time, qualified Dispensing Optician to join our Cardiff, Queen Street practice.

Situated on Cardiff’s vibrant Queen Street, our practice enjoys a prime city centre location with excellent transport links, easy access by bus and train, and convenient parking options nearby.

If you are keen to learn more about the opportunity, please don't hesitate to reach out to Kaushika Bassett‑Shand on: [e-mail] or 07815433668.

Business Area

Opticians

Function

Opticians

Keywords

Optician, Opticians, Optometry, Clinician, Contact Lens, Dispensing Optician, Optician Support, Optical Support, Lenses, DO

Hours per week

37.5

Latitude,longitude 1

51.481562866,-3.176533269

Shift Pattern to display to candidates (displayed externally). Please select one:

Weekdays and Weekends

Airport

No

Hours per week

Over 35 hours per week

Company

Optics

Division

300 - South

Should this vacancy be excluded from being posted onto the Boots.jobs career site?

No

Region

OPT106 - Western England and Wales

Area

OPT106 - Western England and Wales

Store

3332 - Cardiff

Req Posted Date

10-Sep-2025

County

Glamorgan

Country

UK

Address 1

36 Queen Street

Address 2

Cardiff

Post Code

CF10 2RG

Source

Boots