Dispenser - Dee Valley Medical Practice

NHS; Wrexham; On-site; GBP 20,000 - 25,000; Part time

Job summary

A medical practice in Wales is seeking to appoint a Part-Time Dispenser to provide support in dispensing responsibilities. The role requires excellent communication skills and knowledge of dispensing procedures. The ideal candidate will demonstrate experience in customer service and a commitment to accuracy. This part-time position offers a minimum of 20 hours per week with potential for more in the future.

Qualifications

• Practical experience of public facing tasks.
• Experience of using own initiative.
• Experience of working within a customer service environment.

Responsibilities

• Ensure dispensing procedures are carried out adhering to Practice Standard Operating Procedures.
• Participate in weekly monitored dose system orders.
• Hand out prescriptions and dispensed items and collect payment as necessary.

Skills

Excellent communication skills (Written and Oral)

IT skills

Education

Good standard of general education

GCSE Mathematics C or above

GCSE English C or above

Tools

Dispensing procedures knowledge

Job description

Overview

Dee Valley Medical Practice is a progressive, dynamic training practice that values teamwork. We have 3 GPs, 1 ANP with prescribing, 2 Nurse Practitioners with prescribing, 3 nurses, 2 HCA and approximately 7000 patients. The practice operates from two sites, Overton and Bangor-on-Dee – Dispensary. The practice is seeking to appoint a Part-Time Dispenser to join our existing team at our new branch surgery and dispensary in Bangor-on-Dee. We welcome applications from both experienced dispensers and trainees who can demonstrate previous experience working in a high‑temperature environment requiring accuracy and attention to detail.

Pay Dependent on Experience

Hours 20 hours per week minimum, with option for more in the future.

Dispenser Vacancy – Responsibilities

• To ensure that all medicines are dispensed in a safe and timely manner adhering to all legal requirements and Practice Standard Operating Procedures.
• Provide a high level of service to patients, doctors, nurses and other members of the Practice team.

Details

Date posted 30 September 2025

Pay scheme Other

Salary Depending on experience; salary available upon request

Contract Permanent

Working pattern Part-time

Reference number M0044-25-0231

Job locations Dee Valley Medical Practice, 15 High Street, Overton, Wrexham, Clwyd, LL13 0ED

Job Description – Responsibilities

• Ensure dispensing procedures are carried out adhering to Practice Standard Operating Procedures
• Participate in weekly monitored dose system orders
• Hand out prescriptions and dispensed items and collect payment as necessary
• Deal with queries relating to prescriptions as necessary
• Ensure outstanding queries are explained and handed over to next shift as necessary
• Undertake DRUMs as required
• Respond to requests of doctors and nurses during surgery
• Ensure drug alerts are dealt with promptly
• Ensure refrigerated items are stored correctly and maintain temperature control record book
• Ensure incoming stock is dealt with promptly
• Maintain high standards of cleanliness on shelves and work surfaces
• Ensure dispensary equipment is kept clean and in good working order

Person Specification

Skills Essential

• Excellent communication skills (Written and Oral)
• IT skills

Qualifications Essential

• Good standard of general education
• GCSE Mathematics C or above
• GCSE English C or above

Desirable

• NVQ2 Dispensing
• NVQ2 Customer Care
• CLAIT Qualification

Experience Essential

• Practical experience of public facing tasks
• Experience of using own initiative
• Experience of working within a customer service environment

Desirable

• Practical experience of working in a dispensary/pharmacy

Other information

Disclosure and Barring Service (DBS) Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a disclosure will be sought to check for any previous criminal convictions.

Certificate of Sponsorship Applications from job seekers who require Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For more information visit the UK Visas and Immigration website.

Note: From 6 April 2017, skilled worker applicants applying for entry clearance to the UK have had to present a criminal records certificate from countries of residence for 12 months or more in the past 10 years. Guidance can be found on the GOV.UK site.

Employer details

Employer: GP Practice in Wales

Address: Dee Valley Medical Practice, 15 High Street, Overton, Wrexham, Clwyd, LL13 0ED

Employer's website: https://gpwales.co.uk