Dispatcher - Experience Required

Menzies Aviation; Manchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading aviation services provider in Manchester is seeking to hire a Customer Service professional. The role involves ensuring high performance standards in customer processing during aircraft turnaround, embracing new technologies, and maintaining health and safety protocols. Applicants must have a full UK driving licence and undergo security checks. This position values diversity and inclusivity in the workplace.

Qualifications

• Full UK Driving Licence required.
• Proof of Right to Work mandatory.
• Criminal Record Check and Airside Security Clearance needed.

Responsibilities

• Ensure all paperwork for aircraft turnaround is completed.
• Utilise new technology introduced at the station.
• Embrace change of airline procedures.

Skills

Good verbal communication

Attention to detail

Job description

Overview

People. Passion. Pride. This is what has driven our teams since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at 350 locations in more than 65 countries, across six continents. But at the heart of our business is our people.

Role Purpose

Deliver high performance standards around all aspects of Customer Services and customer processing, meeting the requirements of our airlines and maintaining health and safety to the highest standard. Follow good working practices in accordance to company policies and procedures at all times.

What You Will Be Doing

• Ensure all paperwork relating to the aircraft turnaround is completed
• Utilise any new technology introduced by the station to enhance the operation
• Taking care of any company property, and reporting any damage to Line Manager
• Airside driving duties
• Use iPads or tablets if product dictates
• Use radios at all times for communication
• Embrace change of airline procedures
• Detailed written reports for delays or any safety incident while in charge of a flight

Would you like to see more detail on the accountabilities of the role? Please see the attached job description for further information.

Safety, Security, Wellbeing and Compliance

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy. Please see the attached job description for further details on safety, security, wellbeing & compliance.

What We Are Looking For

• Good verbal communication
• A full 5 year work/unemployment/education history
• Full UK Driving Licence
• Proof of Right to Work
• Criminal Record Check and Airside Security Clearance

Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.

Application Instructions

Is this role ticking all the boxes for you? If so, please click apply now!