Dispatch Agent (Operations) - PART TIME - UK

Swissport; Newcastle upon Tyne; On-site; GBP 20,000 - 28,000; Part time

Job summary

A leading provider of ground and air cargo services in the United Kingdom seeks a Dispatch Agent responsible for coordinating cargo movement and ensuring timely dispatch of shipments. Key responsibilities include communication of fuel data to flight crews and managing the turnaround of aircraft. The ideal candidate has experience in ground operations, excellent communication skills, and a valid UK driver's license. Flexible shifts and career advancement opportunities are provided.

Benefits

Access to Employee Assistance Programme

Comprehensive training and development programmes

Free onsite parking

Retirement savings plan with employer contributions

Career advancement opportunities

Qualifications

• Previous experience in aircraft ground operations, ramp handling, or a similar role is advantageous.
• Knowledge of aircraft loading procedures and aviation safety regulations.
• Valid FULL UK MANUAL driver's license and ability to operate vehicles airside.

Responsibilities

• Coordinate the movement of cargo and dispatch shipments to destinations.
• Prepare paperwork for flight crew, including flight plans and load sheets.
• Liaise with stakeholders to ensure aircraft is loaded according to specifications.
• Manage aircraft turnaround from arrival to departure.
• Operate aerobridges and drive vehicles airside in compliance with regulations.

Skills

Aircraft ground operations experience

Communication skills

Organizational skills

Ability to prioritize tasks

Flexibility to work varied shifts

Job description

As a Dispatch Agent with Swissport, you will be responsible for coordinating the movement of cargo and ensuring timely and accurate dispatch of shipments to their designated destinations.

• Prepare necessary paperwork and documentation for flight crew, including flight plans, load sheets, and fuel data.
• Communicate aircraft fuel and load data accurately to flight crew and load control, ensuring compliance with safety and operational requirements.
• Liaise with all stakeholders, including ground crew, flight operations, and airport authorities, to ensure the aircraft is loaded as per specifications and operational requirements.
• Prioritize tasks and manage the turnaround of aircraft from arrival to departure, ensuring efficiency and adherence to schedule.
• Operate aerobridges and aircraft stand guidance systems safely and effectively to facilitate aircraft boarding and disembarkation.
• Drive various vehicles airside, including cars, vans, and minibuses, in accordance with airport regulations and safety protocols.
• Perform aircraft weight and balance calculations as required, ensuring compliance with safety regulations and operational standards.
• Ensure deployment of the environmental processes and procedures. Referring to the QHSE Manual.

  Previous experience in aircraft ground operations, ramp handling, or a similar role is advantageous.

• Knowledge of aircraft loading procedures, weight and balance calculations, and aviation safety regulations.
• Excellent communication skills with the ability to liaise effectively with stakeholders at all levels.
• Strong organizational skills and the ability to prioritize tasks in a fast‑paced environment.
• Flexibility to work varied shifts, including early mornings, evenings, weekends, and holidays, based on operational requirements.
• Valid FULL UK MANUAL driver's license and ability to operate vehicles airside in compliance with airport regulations.

  Swissport is an award winning, leading provider of ground and air cargo services, dedicated to delivering efficient and reliable solutions to airlines and airports worldwide.

  Access to Employee Assistance Programme and wellness initiatives.

• Comprehensive training and development programmes.
• Free onsite parking whilst at work.
• Retirement savings plan with employer contributions.
• Career advancement opportunities within the aviation industry.

Join Swissport and become part of a dynamic team dedicated to delivering excellence in customer service and aviation operations. Whether you're seeking a flexible part-time role or a career with potential for growth, we encourage you to apply today and embark on a rewarding journey in the aviation industry! Swissport is an equal opportunity employer committed to diversity and inclusion in the workplace.