Dispatch Administrator

Pertemps Wolverhampton; Aldridge; On-site; GBP 24,000 - 29,000; Full time

Job summary

A growing logistics company in Aldridge is seeking a Dispatch Administrator to support customer deliveries throughout the UK and Europe. The successful candidate will arrange deliveries and collections, maintain delivery schedules, and collaborate with various teams. Required skills include logistics experience, strong customer service, and proficiency in using internal systems. This permanent, office-based role offers a salary between £24,000 and £28,500 for a Monday to Friday position.

Qualifications

• Experience in dispatch, transport admin or logistics is preferred.
• Some knowledge of export processes is desirable.
• Confident using booking portals and internal systems.

Responsibilities

• Communicate with customers and third party carriers to arrange deliveries.
• Maintain accurate delivery calendars and internal spreadsheets.
• Assist with driver scheduling using tracking software.
• Coordinate shipments using online portals.
• Manage deliveries, returns, and collections efficiently.

Skills

Customer service skills

Communication skills

Organizational skills

Job description

Dispatch Administrator

Aldridge

£24,000 to £28,500

Monday to Friday, 37.5 hours

Permanent, office based

A growing business in Aldridge is looking for a Dispatch Administrator to join their team. The role supports customer deliveries and collections across the UK, Ireland, Europe and occasional exports.

Role overview

• Communicate with customers and third party carriers to arrange deliveries and collections
• Maintain accurate delivery calendars and internal spreadsheets
• Assist with driver scheduling and use tracking software to optimise routes
• Coordinate shipments via pallets, parcels, and vans using online portals
• Support export bookings and manage related documentation
• Manage deliveries, returns, and collections efficiently
• Collaborate closely with warehouse, workshop, and sales teams
• Provide customers with timely delivery updates

About you

• Experience in dispatch, transport admin or logistics is preferred
• Some knowledge of export processes is desirable
• Strong customer service and communication skills
• Confident using booking portals and internal systems
• Organised, accurate and able to manage multiple tasks