Director, Program Manager

Pfizer; Reigate and Banstead; Hybrid; GBP 129,000 - 208,000; Full time

Job summary

A global pharmaceutical company is seeking a Director to lead innovative technology solutions within their delivery project management team. The role requires extensive experience in managing complex programs and stakeholder communications, with a focus on agile methodologies. Candidates should have a Bachelor's degree and at least 8 years of relevant experience, combined with strong leadership skills. The successful candidate will foster continuous improvement and enhance project outcomes while maintaining budget control.

Benefits

401(k) plan with contributions

Paid vacation and personal days

Health benefits including medical, dental, and vision

Qualifications

• 8+ years of experience, preferably in the pharmaceutical industry.
• Strong problem-solving skills with complex project management.
• Experience with financial stewardship for budget management.

Responsibilities

• Lead the Commercial Customer Facing Solutions Delivery Project Management team.
• Ensure stakeholder management communications are clear and effective.
• Develop project plans specifying goals, staffing, and risks.

Skills

Leadership

Agile methodologies

Stakeholder management

Project management

Communication skills

Education

Bachelor's degree

Master's degree

Job description

Use Your Power for Purpose

Technology impacts everything we do. Pfizer’s digital and ‘data first’ strategy focuses on implementing impactful and innovative technology solutions across all functions from research to manufacturing. Whether you are digitizing drug discovery and development, identifying solutions, or making our work easier and faster, you will be making a difference to countless lives. As the Director, your role will be pivotal in implementing innovative technology solutions that streamline our processes, enhance our capabilities, and ultimately contribute to the well‑being of patients worldwide.

The Program Director is responsible to lead and manage the Commercial Customer Facing Solutions Delivery Project Management team members in the delivery of end to end technology solutions with expertise in both waterfall and agile approaches. This position will perform that function in partnership and collaboration with Business Partner leaders, other technology service providers, and business team members stakeholders. The role is responsible for effectively leading team members from other Digital groups assigned to the program, overseeing vendor contractors, responsible for coaching and guiding multiple scrum teams in their adoption and execution of agile methodologies, fostering a culture of continuous improvement and collaboration and bringing to bear both superb management expertise and technology capabilities in the execution of project and program responsibilities.

What You Will Achieve

Ensure the delivery of project management deliverables as defined by the project Management Body of Knowledge (PMBOK), implementation of Scrum and other agile practices that are appropriate for the size, scale, complexity and regulatory compliance of the assigned program(s) or project(s). Includes resource management and planning for employees and consultants as needed to achieve project milestones and business outcomes. Perform effective and clear stakeholder management communications and activities with a clear articulation of vision, direction and expectations; supervise project team members and their activities including supplier commitments.

Effectively manage project and program resources including finances, commercial contracts, people, software licenses and assets, computing platform and intellectual property. Responsible for the value realization of business objectives including a general understanding of business processes and activities.

In this role, you will:

• Prepare and own program proposals that are part of a large project portfolio to determine goals, time frame, funding, procedures for accomplishing project, staffing requirements and colleague resource planning.
• Develop project plans, specifying goals, staffing, scheduling, risks, contingency plans and allocation of available resources.
• Act as a servant leader, facilitating effective team meetings, ceremonies, and discussions, including sprint planning, daily stand‑ups, sprint reviews, and retrospectives.
• Oversee vendor resources assigned to project work including negotiating SOW terms, managing POWs, financial forecasting and reconciliation, invoice cost tracking and distribution, and demand management.
• Be accountable to work closely with Business Partners to ensure business and functional analysis activities (e.g. documenting functional requirements) for projects are clear and concise.
• Collaborate with product owners and stakeholders to define and prioritize product backlogs, ensuring alignment with business goals and objectives.
• Effectively leverage all Governance and Portfolio Tools that support project, resource and financial management in accordance with technology standards.
• Work with the Core Technologies Lead and Global Product Engineering team to ensure project solutions comply with technology standards.
• Own key initiatives forward to achieve technical delivery cost savings targets through effective project estimation, vendor selection and negotiation, and project delivery efficiencies.
• Direct and coordinate activities of project personnel to ensure project progresses on schedule and within budget.
• Remove impediments and roadblocks to help the team maintain focus and meet sprint commitments.
• Establish standards and procedures for project reporting and documentation.
• Prepare project status reports, and keep stakeholders informed of project status and related issues.
• Confer with project personnel to provide technical advice and resolve problems.
• Coordinate and respond to requests for changes from original specifications.
• Develop quality assurance test plans and ensure quality assurance testing.
• Work closely with Core Technologists and Service Managers to understand and put in the measures for meeting solution lifecycle objectives.
• Mentor and guide team members on agile principles, ensuring the team's understanding and adherence to agile best practices.
• Foster a culture of continuous improvement, encouraging teams to identify areas for enhancement and experimentation.
• Collaborate with other Scrum Masters and Agile Coaches to drive consistent agile practices and continuous learning across the organization.
• Provide insights and metrics on team performance, velocity, and other relevant agile metrics to inform decision-making.
• Participate in the development and improvement of agile methodologies within the organization.
• Provide leadership and motivation to project team members throughout the project life cycle.

Here Is What You Need (Basic Requirements)

• Bachelor’s degree with at least 8 years of experience.
• Proven track record of using knowledge of the pharmaceutical industry, related industries, customer requirements, and the general business environment to define strategic actions for a global business unit.
• Demonstrated capabilities managing large complex global programs consisting of capital and operating expenses and virtual teams.
• Strong people management experience.
• Exceptional interpersonal and communication skills with the ability to establish relationships, influence outcomes, and deliver effective presentations to a variety of audiences.
• Experience in managing application support and maintenance, change management, configuration management, problem management, incident management, and lifecycle management.
• Demonstrated progressive experience successfully designing, delivering and maintaining IT business solutions for mid‑to‑scale organizations across multiple hardware and software platforms. Must have demonstrated competency / expertise in:
  • Software Development Lifecycle management, including production system maintenance and operation.
  • Agile principles and methodologies.
  • Proven experience working with business teams developing and delivering strategy and operating plans with demonstrated competency in strategic thinking, and relationship management.
  • Technology solutions delivery in a pharmaceutical or regulated environment.
  • Line management experience in a global organization with demonstrated career development and coaching expertise, including performance management, succession planning and new hire planning.
  • Certified Project Management Professional (PMP), Certified Scrum Master (CSM) or equivalent agile certification required; Certified Scrum Professional (CSP) or Certified Scrum Coach (CSC) is a plus.
• Experience in financial stewardship for budgets and resources allocated to application support and management.
• Strong problem‑solving skills and the ability to develop solutions to complex or unique problems.
• Experience in fostering an environment of continuous improvement and innovation in daily operations.
• Ability to manage talent and leadership development, participate in succession planning, and prepare for long‑term development needs.
• Strong leadership skills to hold senior managers accountable for skill development and diversity.
• Experience using common AI tools, including generative technologies such as ChatGPT or Microsoft Copilot, to support problem solving and enhance productivity. Demonstrated curiosity for exploring how these tools can improve outcomes and understanding of responsible AI practices, including risk management and ethical use.
• Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.

Preferred Qualifications:

• Master’s degree with proven progressive experience as an Information Technology professional.

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

• Candidate will be expected to travel globally to Pfizer locations as needed.
• Non-standard work hours may be required based on project deliverables and business needs.
• Work Location Assignment: Hybrid. Must be able to work in assigned Pfizer office 2-3 days per week, or as needed by the business.

Other Job Details

• Last day to apply: Feb 19, 2026
• Eligible for Relocation Package: No

#LI-PFE

The annual base salary for this position ranges from $176,600.00 to $282,900.00.* In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 20.0% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.* The annual base salary for this position in Tampa, FL ranges from $152,700.00 to $254,500.00.

Relocation assistance may be available based on business needs and/or eligibility.

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States.

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