Director, Digital Communications

Remote; Remote; GBP 53,000 - 150,000; Full time

Job summary

A global technology company is seeking a Director of Digital Communications to lead its digital strategy and enhance brand presence. You will manage a digital communications team and collaborate across functional areas to optimize social media and digital outreach. The role requires proven skills in digital strategy, strong analytical thinking, and crisis management, ideally with B2B SaaS experience. This full-time position is 100% remote, offering competitive compensation and a focus on work-life balance.

Benefits

Budget for local in-person social events

Flexible work-life balance

Qualifications

• Proven ability to lead and define integrated digital communications strategy for a B2B technology and/or SaaS brand.
• Strong analytical skills with expertise in social media metrics and reporting tools.
• Crisis management experience and strong judgment in sensitive situations.

Responsibilities

• Own and lead Remote’s digital communications strategy, aligned with company objectives.
• Develop and scale a global influencer advocacy program to expand brand reach.
• Establish and enforce social media governance and brand voice standards.

Skills

Lead integrated digital communications strategy

Strong analytical skills

Crisis management experience

Fluent English

Job description

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote.
We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.

If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work!

What this job can offer you

This is an exciting time to join Remote and make a personal difference in the global employment space as Director, Digital Communications, joining our Brand & Communications team.

What you bring

• Proven ability to lead and define integrated digital communications strategy for a B2B technology and/or SaaS brand
• Strong analytical skills with expertise in social media metrics and reporting tools
• Demonstrated capacity for developing fresh, boundary-pushing digital narratives
• Good strategic thinking with ability to align social initiatives to broader business goals
• Excellence in stakeholder management and cross-functional collaboration
• Crisis management experience and strong judgment in sensitive situations
• Fluent English required, additional languages a plus
• Remote work experience preferred

Key Responsibilities

• Own and lead Remote’ digital communications strategy, unifying organic social media, digital influencer outreach, and emerging channels, aligned with company objectives and marketing initiatives.
• Lead the digital communications team within Marketing, including managing direct reports and agency partners.
• Develop and scale a global influencer advocacy program to expand brand reach and credibility.
• Define clear digital channel performance metrics (KPIs) and establish reporting to measure business impact.
• Analyze performance data and recommend strategic priorities for investment and continuous channel optimization.
• Establish and enforce social media governance, brand voice standards, and internal documentation globally.
• Oversee crisis communication protocols for all digital and social channels, ensuring rapid and compliant responses.
• Drive cross-functional integration with Product Marketing, Paid Marketing, Content, and PR teams.
• Monitor competitive digital trends and emerging platforms to find new opportunities for brand differentiation.
• Advise senior leadership on social media best practices to build personal brand authority and amplify company reach.

Practicals

• You'll report to: Vice President, Brand and Communications
• Team: Marketing / Brand and Communications
• Location: Anywhere in the World
• Start date: As soon as possible

Remote Compensation Philosophy

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.
The base salary range for this full-time position is $71,500 to $201,200. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.

Our full benefits & perks are explained in our handbook atremote.com/r/benefits . As a global company, each country works differently, but some benefits/perks are for all Remoters:

• budget for local in-person social events or co-working spaces

How you’ll plan your day (and life)

We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async .

You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.

If that sounds like something you want, apply now!

How to apply

• Please fill out the form below and upload your CV with a PDF format.
• We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
• If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.

Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter.

We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.

At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote's AI guidelines check seehere.
Please note we accept applications on an ongoing basis.

When you apply to a job at Remote on this site, the personal data contained in your application will be collected by Remote, which consists in a network of legal entities. However, for data protection purposes the entities in control of all personal data processed in connection with your application are:

• Remote Europe Holding, B.V., a company registered in the Netherlands under number 7403597, at Kraijenhoffstraat 137A, 1018RG Amsterdam, The Netherlands; and
• Remote Technology Services, Inc., a company registered in the United States of America under number 7988145 at 2261 Market St STE 86540 San Francisco, CA 94114;

collectively referred to as 'Controller'.

Controller’s data protection is handled by our Data Protection Officer, who can be contacted [e-mail] . Your personal data will be processed under Regulation (EU) 2016/679 (General Data Protection Regulation - GDPR) for the purposes of managing the Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of GDPR as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.

Your personal data will be stored with Greenhouse Software, Inc., a cloud services provider located in the USA and engaged by the Controller to help manage its recruitment and hiring process on the Controller’s behalf. Accordingly, if you are located in the EU, your personal data will be transferred to the United States once you submit it through this website. Greenhouse Software, Inc. is an active participant in the EU-U.S. Data Privacy Framework program**.

We'll review your public LinkedIn profile, and this may influence our decision to proceed with your application.

If your application is successful, the Controller will make an offer for employment which may be conditional on you passing a few additional checks, such as an ID verification check and employment history check. We conduct these checks via Veremark Ltd (United Kingdom) and Persona Identities, Inc. (USA). You will receive an additional notice if and when the Controller requires these checks.

Your personal data will be retained by the Controller as long as the Controller determines it is necessary for its legitimate interest under 6(1)(f) of GDPR ****(to evaluate your suitability for the role you are applying for) but in any event for no longer than a year.

Under GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data is restricted. You also have the right to object and the right to lodge a complaint with a data protection authority.

Please acknowledge this Privacy notice:

Do you have experience leading digital communications strategy for a B2B technology and/or SaaS brand? * Select...

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