Digital Transport Ticketing & Data Analyst

Hampshire County Council; England; On-site; GBP 25,000 - 35,000; Full time

Job summary

A local government authority in the UK seeks a Digital Ticketing Officer to enhance the efficiency of school transport. In this role, you will monitor digital bus pass data, collaborate to optimise transport routes, and respond to customer queries. Ideal candidates should possess GCSEs in English and Maths, have excellent analytical and IT skills, particularly with Microsoft Office, and the capacity to manage multiple priorities. This role offers opportunities for professional development and access to a comprehensive benefits package.

Benefits

Access to Health Assured's Employee Assistance Programme

Generous annual leave entitlement

Occupational sick pay

Local Government Pension Scheme

Qualifications

• GCSEs in English and Maths (grades A–C or 9–4) or equivalent.
• Practical experience with administrative systems and procedures.
• Experience in transport logistics and customer-focused environments.
• Strong ability to interpret complex data and identify trends.
• Excellent skills in various data management software.

Responsibilities

• Monitor and analyse digital bus pass utilisation data for cost-saving opportunities.
• Collaborate with teams to optimise routes and implement savings.
• Respond to customer queries regarding digital bus passes.
• Support initiatives to reduce unnecessary vehicle use.

Skills

Analytical skills

Excellent IT skills

Organisational skills

Communication skills

Interpersonal skills

Education

GCSEs in English and Maths (grades A–C or 9–4) or equivalent

Tools

Microsoft Office

Job description

A local government authority in the UK seeks a Digital Ticketing Officer to enhance the efficiency of school transport. In this role, you will monitor digital bus pass data, collaborate to optimise transport routes, and respond to customer queries. Ideal candidates should possess GCSEs in English and Maths, have excellent analytical and IT skills, particularly with Microsoft Office, and the capacity to manage multiple priorities. This role offers opportunities for professional development and access to a comprehensive benefits package.