Digital Support Apprentice

QA Limited; Dumbarton; On-site; GBP 16,000; Full time

Job summary

A growing manufacturing company in Dumbarton is seeking an Operations Support Apprentice to join their successful team. You will gain hands-on experience in operations, become a super user of Sage 200, and improve your Microsoft Office skills while receiving a nationally recognised qualification. The position offers a salary of £16,000 per annum with a 4-day working week and flexible start times after probation.

Benefits

4 day working week

Salary review upon successful completion

Flexible start time after probation

Qualifications

• Enthusiastic individual with a desire to learn.
• Professional approach towards work.
• Planning and organisational skills.

Responsibilities

• Become super user of Sage 200 for invoicing.
• Assist with preparing and editing electrical schematics.
• Act as first responder for incoming calls.
• Use Microsoft Office Packages for reporting.

Skills

Good knowledge of Microsoft Office packages

Excellent communication and interpersonal skills

Ability to work effectively in a team

Good time management

Tools

Sage 200

Microsoft Excel

PDF Pro

Job description

Overview

Are you looking to kickstart your career in a busy office environment?

NCE Switchgear are looking for an enthusiastic individual to come in and join their successful and growing team as an Operations Support Apprentice. NCE Switchgear have had a number of people successfully join and complete their modern apprenticeship in a range of different disciplines, and they are looking for their next apprentice to follow in the same steps. You will complete an SCQF level 6 in Digital Applications Support as part of the apprenticeship and full training will be given.

What will I be doing?

• Becoming super user of Sage 200 for invoicing and checking over client details
• Assisting with preparing and editing basic electrical schematics for switchgear and MCC's
• Using WAP which is a module of Sage 200 for resubmissions
• Acting as first responder for incoming calls and triaging these where possible. Also reaching out to customers to detail ongoing projects when required
• Use of Radon system where drawings are submitted. Name changes and updates are carried out on this. Details between old and new drawings are also highlighted on this
• Use of PDF Pro for editing and resubmitting PDF documents
• Use of Microsoft Office Packages such as Excel for reporting, Outlook for emails and Teams for internal collaboration
• Creating and updating folders with all the correct documentation for each project
• Assisting with requesting materials from procurement

What do I need to be successful?

• Good knowledge of Microsoft Office packages such as Word and Excel
• Excellent communication and interpersonal skills
• Ability to work effectively as part of a team and individually when required
• Professional approach towards all aspects of work
• Good time management, planning and organisational skills

Salary: £16,000 per annum

Working hours: 40 hours per week, Monday to Thursday, 8am - 5pm

Benefits

• 4 day working week, Monday - Thursday
• Salary review upon successful completion of the apprenticeship
• Flexible start time after probationary period

Future prospects

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

Important information

This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.

If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!