THE ROLE
We are looking for a Digital Project Manager to lead, manage, and deliver end-to-end website projects and enhancements across BAU, optimisation, and transformation initiatives. This role will own day‑to‑day maintenance and performance of our e‑commerce website.
What you'll be doing
- Lead, manage and deliver end-to-end website projects and enhancements across BAU, optimisation and transformation initiatives
- Own the day‑to‑day maintenance and performance of our e‑commerce website
- Gather requirements from Marketing, Leasing and Tech teams, translating them into clear user stories and prioritised backlog items
- Collaborate closely with the Senior Digital Operations Manager to deliver growth‑focused projects ahead of peak season
- Define and refine detailed user stories and acceptance criteria in Jira, aligned to business needs and the Drupal platform
- Manage agency and internal development teams to ensure projects are delivered on time, within scope and budget
- Conduct QA and UAT testing, providing clear feedback until acceptance criteria are met
- Upload and maintain website content including copy, imagery, video and components
- Ensure all planned activities and changes are clearly communicated across stakeholders
Why you'll love it here
- Hybrid working
- Opportunity to play a key role in a major digital transformation launching in 2026
- High‑visibility role with strong stakeholder engagement and ownership
- Fabulous team culture
- Exposure to large‑scale e‑commerce platforms and complex digital ecosystems
ABOUT YOU
What we're looking for
- Proven experience as a Digital Project Manager or Product Owner within e‑commerce (agency or client‑side)
- Strong hands‑on experience managing websites for high‑growth B2C brands
- Solid technical understanding of CMS platforms, ideally Drupal, with experience uploading and managing content
- Experience working with Jira, Figma and Miro, with familiarity in HTML and CSS
- Strong understanding of digital customer acquisition, integrations, APIs and customer journeys
- Ability to gather business requirements and translate them into clear, actionable technical deliverables, as well as briefing web developers
- Analytical, inquisitive and detail‑oriented, with a strong delivery mindset
- Comfortable juggling multiple priorities in a fast‑paced, high‑demand environment
- Passionate about best practices and creating frictionless customer experiences
You MUST have the right to work in the UK - visa sponsorship is not available.
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Digital Project Manager • Greater London, North West London