Digital Product Upload Lifecycle Coordinator

Fenwick Limited; City of Westminster; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading department store in the UK is seeking a Digital Product Upload Lifecycle Coordinator to manage the product upload process within their digital team. This position offers a hybrid working model and requires strong organizational skills, excellent communication, and proficiency in Microsoft Excel. The role focuses on creating engaging product descriptions, validating product details, and collaborating with multiple teams to enhance customer experience across digital touchpoints.

Benefits

33 days annual leave

Birthday off

Up to 25% discount

WeCare – wellbeing advice service

Hybrid Working on Thursdays and Fridays

Qualifications

• Excellent time management skills and meticulous attention to detail.
• Ability to build effective working relationships and thrive in a team environment.
• Capable of working independently in a fast-paced environment.

Responsibilities

• Manage the product editorial and upload process for digital channels.
• Create engaging product descriptions using copywriting skills.
• Validate product attributes and maintain the integrity of the product catalogue.

Skills

Highly organised

Strong communication

Self-motivated

Excellent written and verbal communication

Copywriting skills

Proficiency in Microsoft Excel

Tools

Shopify Plus

Creative Force

Job description

Position Overview

Do you want to be part of the evolving Digital landscape at Fenwick? Are you looking for a new challenge? If so, we have an exciting opportunity for you to join our Digital team as Digital Product Upload Lifecycle Coordinator! We offer hybrid working between your home and our beautiful office space in Wigmore Street, central London, offering a collaborative and innovative working environment. Please note: Some travel to our Brent Cross store is essential as part of this role!

Benefits

• 33 days annual leave (inclusive of 8 bank holidays) and a buying holiday benefits scheme in which you are eligible to buy a further 5 days across the year
• Your birthday off as an additional day annual leave – this can be taken any day within your birth month.
• Up to 25% discount in all Fenwick stores and fenwick.co.uk.
• WeCare – 24/7 GP, wellbeing advice & support service
• Hybrid Working (Every Thursday and Friday working from home)

Responsibilities

As a key member of the Digital Product Lifecycle Team, you will be responsible for managing the product editorial and upload process – critical to the performance of our digital channels. You will ensure products are uploaded quickly and accurately, with optimised content that supports customer decision‑making and drives sales. Collaborating closely with the Photostudio, Digital Trading Team, brands, and Buying Teams, you will use your copywriting skills to create engaging, on‑brand product descriptions and apply SEO best practices to maximise search visibility. You'll also validate product attributes, assign appropriate categories, and maintain the integrity of the product catalogue across all digital touchpoints.

Qualifications

• Highly organised with excellent time management skills and meticulous attention to detail
• Strong communication and interpersonal skills, with the ability to build effective working relationships and thrive in a team environment
• Self‑motivated and capable of working independently in a fast‑paced environment, managing workloads to meet tight deadlines
• Proactive and collaborative approach to achieving challenging deadlines
• Excellent written and verbal communication skills, with the ability to convey information clearly to all levels of the business and keep stakeholders informed
• Exceptional spelling and grammar
• Proficiency in Microsoft Excel; experience with Shopify Plus and Creative Force is advantageous
• Copywriting skills with experience using AI tools would be beneficial
• Knowledge of SEO best practices is advantageous

About Fenwick

Fenwick is rich with heritage and history and has been a style pioneer since 1882 when our first store opened. We are proud to remain the largest independent, family‑owned group of department stores within the UK. We are on an exciting journey to exceed our customers' expectations and are always on the lookout for new talent to join us. Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, support functions – Digital, Buying & Merchandising, IT, Finance, People, Customer Service, restaurants and distribution centres – who form the beating heart of Fenwick, driving forward our vision for excellence and innovation.

Join Us

Join us as we pave the way toward an even brighter tomorrow, where tradition meets transformation!