Digital Producer (Maternity Cover Contract up to 12 months)

Production bureau Ltd; Norwich; On-site; GBP 60,000 - 80,000; Full time

Job summary

A creative brand experience agency is seeking a Digital Producer to join their Norwich team. The role requires experience in managing digital solutions for live and virtual events. Ideal candidates should be proficient in HTML/CSS/JavaScript and have excellent client relationship management skills. This position offers competitive benefits and requires occasional travel for client projects.

Benefits

Competitive Salary

25 days Annual Leave

Life Insurance

Medical, Dental, and Optical Insurance

Income Protection Insurance

Bike to Work Scheme

Tech Scheme

Learning & Development Opportunities

Qualifications

• Experience in client-facing technical projects.
• Proficient in digital communication and tools.
• Good administrative and budget management abilities.

Responsibilities

• Design and manage digital solutions for events.
• Support project briefings and internal meetings.
• Provide onsite digital support during events.

Skills

Client relationship management

HTML/CSS/JavaScript

Microsoft 365

Adobe Creative Suite

Project management

GDPR understanding

Tools

Microsoft Excel

PowerPoint

MS Teams

Job description

Digital Producer

Full Time, Maternity Cover Contract up to 12 months

Based in Norwich with occasional travel

We have a great opportunity for an experienced technically competent and creative Digital Producer to join our outstanding brand experience agency delivering exceptional events and experiences to an exciting portfolio of clients.

The role

As we continue to deliver exceptional communication solutions for our clients, we are looking for a proactive Digital Producer to join the Digital team to cover a period of maternity leave. It is a demanding and varied role which will provide day to day support to the Head of Digital, Creative Technology Lead, fellow Digital Producers, and our clients. The Digital team create, manage and deliver digital projects that include virtual and hybrid events, digital aspects of live events, microsites, websites and various digital engagement solutions.

This role will suit individuals who are looking to combine their excellent client facing project management skills and their digital technical ‘know how’ and experience.

Main duties

• Design, build and manage a wide range of digital solutions for live, hybrid and virtual events, including event platforms, apps, websites, audience engagement tools, creative technologies, gamification, surveys and our digital services
• Support client project briefings, internal meetings and in person face-to-face event planning sessions by providing digital expertise, capturing requirements and enabling rapid problem solving and decision making
• To develop an in-depth knowledge of our digital solutions to enable you to advise clients on what is achievable and guide their requirements to align with the platform’s functionality wherever possible
• To support the scoping of budgets and timelines for digital requirements in line with our rate card, working closely with the Digital team and third-party suppliers where required
• Collaboration with our Clients, Agencies and the wider internal Pb teams (Production, Creative Studios, Technical and Project management teams) to refine digital solutions, ensuring seamless alignment with wider event delivery
• Work closely with in-house AV technicians, exhibition builders, and streaming and broadcast teams throughout the planning, rehearsals and delivery phases of events
• Provide hands‑on support with the setup, testing and integration of digital services, participating in rehearsals, and delivery phases of events
• Support the setup, maintenance and archiving of any in-house and hired in technical equipment used for events such as iPads, laptops and touchscreen devices
• Provide onsite and in person digital support for our live events whether this be at avenue location or at our Norwich in-house streaming studios.

The person

• Experience of working in a client facing role supporting technical and or production- based projects with a creative focus in-person and virtually
• Excellent digital ‘know how’ and experience with HTML/CSS/JavaScript
• Exceptional client relationship management skills
• Proficient in Microsoft 365 products, including; Excel, PowerPoint, MS Teams etc
• Intermediate level skills in the Adobe Creative Suite such as Photoshop, InDesign, Illustrator
• Good budget management skills and administrative ability
• Creative and innovative with a keen eye on the latest trends
• Good project management skills, with the ability to work across multiple projects at the same time
• Excellent communication and organisational skills
• The desire to learn, grow and adapt in a fast moving industry
• A flexible approach to work as some weekend working may be required
• A genuine interest in all things digital and engagement is desirable
• Sound understanding of GDPR and IT security protocols

As part of your application

Please provide two examples of recent digital projects that you have been instrumental in building/developing, with a brief overview of the project and how it was implemented. This will form part of the interview process, where successful candidates will likely be required to discuss the examples in more detail.

This is not a fully remote role and is based from our Norwich offices or our in‑house streaming studios however you will also need to be able to travel to different venues to support delivery of our client projects.

About us

This is a unique opportunity to join Production bureau Ltd which is a thriving creative brand experience agency based in Norwich celebrating over 35 years in business. With three offices in the UK, two in Norwich and one in Edinburgh employing circa 100+ staff, we continue to successfully deliver creative communications projects all over the globe for some of the most respected companies across multiple sectors.

Benefits include:

• Competitive Salary
• 25 days Annual Leave plus discretionary days
• Life Insurance
• Critical Illness Insurance
• Medical, Dental and Optical Insurance
• Income Protection Insurance
• Bike to Work Scheme
• Tech Scheme
• Staff Social Activities
• Learning & Development Opportunities

Interested in joining a company with a vibrant and friendly culture then send your CV and covering email or complete a job application form to Julia Marchant, Head of HR at [e-mail]. We would encourage you to visit our website for further information on the role referring to the job description and person specification to establish suitability. Candidates must hold the appropriate documentation to work in the UK and must be within a daily commutable distance to our Norwich offices where you will be based.