Digital Office Apprentice

QA Limited; Glasgow; On-site; GBP 16,000; Full time

Job summary

A leading property services provider in Scotland is seeking a Digital Office Apprentice to join their team. The role involves processing customer orders, using IT systems, and co-ordinating jobs. Ideal candidates should have a good attitude, be willing to learn, and ideally have some IT experience. This position offers a salary of £15,700 and opportunities for career progression post-apprenticeship.

Benefits

30 days holiday

Good transport links

Opportunity for permanent role upon satisfactory performance

Qualifications

• No prior experience required but IT experience is desirable.
• Need a positive attitude and willingness to learn.
• Good timekeeping is essential.

Responsibilities

• Become a systems expert in NetPlus.
• Process customers' orders and emails.
• Run reports using Excel and extract data.
• Co-ordinate trades and personnel to jobs.

Skills

Willing to learn

Good attitude to work

Open to feedback

Good attendance and timekeeping

Some IT experience

Job description

About SPS

SPS are leaders in the provision of property services. We deliver high quality products and services to over 400 customers around the UK. We deal with councils, local authorities, FM companies, landlords, banks and estate agents and give them security, environmental services, doors, access control, and helpdesk services, 24/7.

SPS are looking to bring on a Digital Office Apprentice to join their property service team!

Responsibilities

• Becoming a systems expert in NetPlus, using the database client portals as required
• Receiving and processing customers' orders
• Responding to emails using Outlook
• Processing jobs from inception through to completion and ready to invoice
• Using collaborative technology from the Intranet to view data
• First response to external or internal stakeholders and redirecting emails/calls
• Running reports using Excel and extracting data
• Requesting work variations
• Co-ordinating multiple trades and personnel to jobs in your particular area
• Raising invoices for your instructions
• Issuing weekly and monthly reports

Desirable skills

• Willing to learn
• Good attitude to work
• Open to feedback
• Good attendance and timekeeping
• Ideally had some IT experience

Salary

£15,700 per annum

Working hours

36.25 hours per week, Monday to Friday, 8.45am - 5pm

Benefits

• 30 days holiday
• Good transport links
• Permanent role on completion of the apprenticeship provided we are satisfied with performance, timekeeping attendance etc

Future prospects

There will be opportunity for career progression within the business on completion of the apprenticeship.

Important information

This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.

If you are interested in starting your career and receiving a work based qualification at the same timeAPPLY NOW!

Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.