Digital Engagement Officer

brainstrust; Leeds; Hybrid; GBP 25,000; Full time

Job summary

A UK charity aiding brain tumour patients seeks a Digital Engagement Officer for a 12-month fixed-term role. This opportunity is ideal for early-career individuals seeking experience in the charity sector. The position blends digital engagement and content creation, focusing on enhancing the charity's online presence and supporting community engagement. Candidates will benefit from mentoring and training, while working on meaningful projects to support patients and their families.

Benefits

Professional development opportunities

Qualifications

• Strong interest in digital communication and social media.
• Clear written communication skills with an empathetic approach.
• Willingness to learn and adapt in a charity context.

Responsibilities

• Creating and publishing engaging content on social media.
• Responding to comments and encouraging community support.
• Tracking engagement to enhance content impact.

Skills

Digital communication

Social media proficiency

Empathetic written communication

Organizational skills

Comfort with digital tools

Tools

Canva

Mailchimp

Website editors

Job description

Digital Engagement Officer

We are seeking an enthusiastic Digital Engagement Officer to join a UK charity providing emotional and practical support to people affected by brain tumours. This 12 month placement is ideal for someone early in their career or under employed and looking to build experience in the charity sector.

Position: Digital Engagement Officer | Salary: £24,479 (Living wage) | Location: Hybrid or office based in Leeds city centre | Hours: Full time, 35 hours per week | Contract: Fixed term, 12 months | Closing Date: Wednesday 11 February

About The Role

This role has been specifically designed as a development opportunity for someone who may be, returning to work, changing career, or looking to move into the charity sector for the first time. You do not need previous charity sector experience to apply. The post is a hybrid communications and support role, focused on increasing digital reach and engagement over a 12 month period. You will work on a defined project with clear outcomes, while receiving mentoring, training and hands on experience. Working closely with communications and support colleagues, you will help ensure that accurate, accessible information reaches people where they are already searching online. The role offers structured support and the opportunity to build confidence, skills and experience in digital engagement, storytelling and community building.

Key Responsibilities

• Creating, scheduling and publishing engaging content across social media platforms
• Sharing clear and accessible information that encourages discussion and community support
• Supporting digital awareness campaigns and online events
• Responding to comments and messages in a thoughtful and supportive way
• Amplifying lived experience stories to help others feel less alone
• Drafting and editing digital copy in a warm and inclusive tone
• Creating basic visual content such as graphics and short videos
• Updating website content with support from colleagues
• Tracking engagement and learning what content has the greatest impact

You will also take part in mentoring, training and professional development activities throughout the placement.

About You

This role is particularly suited to someone who is:

• Under employed or early in their career
• Looking to move into the charity or social impact sector
• Returning to work or changing career direction

You will bring:

• A strong interest in digital communication and social media
• Clear written communication skills with an empathetic approach
• Confidence using social platforms in a personal or voluntary capacity
• Good organisation skills and a willingness to learn
• Comfort using digital tools such as Canva, Mailchimp or website editors

About The Organisation

Previous charity sector experience is not required. The charity provide critical emotional and practical support to around 4,500 brain tumour patients each year, a relatively small proportion of the 80,000 people living with a brain tumour. Furthermore 12,775 more people are diagnosed annually. Their ambition is to double the number of people they are helping with coaching, events and information in the next 5 years.

Other roles you may have experience of could include Digital Communications Assistant, Social Media Assistant, Marketing Assistant, Content Assistant, Communications Trainee, Digital Support Officer, Community Engagement Assistant.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation