Digital Commissioning Performance Manager

NHS; Danehill, Haywards Heath, Worthing, Brighton; On-site; GBP 55,000 - 75,000; Full time

Job summary

A healthcare provider in the UK seeks a Digital Commissioning Performance Manager to oversee DDaT commissioning processes and manage complex contracts. This role requires strong stakeholder engagement, commercial acumen, and a commitment to performance management. Candidates should have expert-level qualifications and experience in contract management within the healthcare sector, focusing on ensuring compliance with regulatory standards. The position is critical for maintaining high service levels within the organization.

Benefits

Diversity and inclusion initiatives

Training and development opportunities

Qualifications

• Experience managing large-scale contracts and commercial data.
• Expertise in DDaT products and service capabilities.
• Proficiency in preparing high-level reports and presentations.

Responsibilities

• Oversee performance management of commissioned DDaT systems.
• Manage relationships with external suppliers to ensure contract compliance.
• Develop efficient systems for risk management and supplier performance tracking.

Skills

Expert-level DDaT commissioning

Performance advice

Stakeholder management

Contract management

Negotiation

Education

Masters / postgraduate level or equivalent experience

Member of the Chartered Institute of Procurement and Supply (MCIPS)

Project management qualification

Job description

Digital Commissioning Performance Manager

Go back University Hospitals Sussex NHS Foundation Trust (279)

The closing date is 16 February 2026

Expert‑level DDaT commissioning and performance advice, guidance, options appraisal, and analysis as part of the EPR ICF ('Intelligent Client Function'), to directly support the CIO and CCIO, and the Chief Procurement Officer alongside the EPR Programme manager.

(*Expert as defined by the Government Commercial Function (GCF) Contract Management Standards, attained through the GCF 'Contract Management Capability Programme' (CMCP))

Main duties of the job

• Proactive performance management of commissioned DDaT systems, solutions and capabilities, including Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) contained with contracts across the EPR programme ecosystem to ensure planned benefit realisation.
• Managing collaborative and constructive commercial relationships with external providers of these systems, solutions and capabilities, and supporting them to mirror the EPR ICF with 'Intelligent Supplier Functions' (ISFs).
• Progressive and ongoing early market engagement underpinned by the Trust's published DDaT commercial pipeline, and proactive management of exit plans for all contracts within the EPR programme ecosystem.
• Working collaboratively with other functional areas across the Trust (e.g. procurement, finance, etc) and supporting external relationships and reviews such as with NHS England and the Cabinet Office, as required.

About us

At UHSussex, diversity is our strength, and we want you to feel included to help us always deliver Excellent Care Everywhere, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of staff networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 3) and a Veteran Aware Trust.

Candidate Pack

Job responsibilities

Please note: This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants.

If you are applying using a Graduate visa as your right to work, you must have a minimum of 18 months remaining on your visa at time of application.

Manages large‑scale, complex contracts and prepares commercial data, communicating through high‑level written reports, commercial analyses, and verbal and written presentations. Presents outcomes and sometimes contentious recommendations appropriate to the audience, including Trust Executives, senior clinicians, and peers/colleagues across the organisation.

Provides subject matter expertise on commercial and contract issues, and resolves related challenges.

Cultivates and sustains effective working relationships with key stakeholders, including suppliers and funding bodies, to ensure high performance and alignment with organisational expectations.

>Develops a culture that encourages open communication within the Contract Management team and ensures that people are managed through promoting effective teamwork, leadership, and motivation across the function.

Provides proficient advice to senior managers, directors, and stakeholders on contractual matters, ensuring adherence to relevant laws and regulations.

Provides clear and well‑defined recommendations for contract management, which may involve contentious issues due to prior supplier relationships.

To ensure holistic and seamless approaches are taken throughout the commercial lifecycle, the post holder works in close collaboration with the Trusts procurement team, to:

• Ensure that all DDaT products, services and capabilities within the EPR programme ecosystem are procured in accordance with the requirements of the ICF, and the Trusts procurement policy more broadly, making strategic recommendations based on performance data to drive efficiency.
• Ensure that all pre‑procurement and post‑procurement transparency notices required by the Public Contract Regulations 2016 and Procurement Act 2023 are published on the Cabinet Office Central Digital Platform via the Trusts e‑commercial system, Atamis, with the required details and within the required timeframes.
• Manage regular conflict of interest assessments on individuals and providers involved in the project, to ensure that any conflicts are identified and mitigated.
• Carry out a rolling plan of progressive early market engagements, which will be consistent with and informed by the Trusts published DDaT commercial pipeline and exit plans for all contracts within the EPR programme ecosystem.
• Provide leadership, management and cross‑discipline coordination for negotiations and ongoing service management arrangements, for all contracts within the EPR programme ecosystem that are managed by the Trusts IT team, in particular providing the technical expertise and knowledge on how to deliver best value, economic and social, from contracting procedures, terms and conditions, and SSRM.
• Engage constructively and collaboratively with clinical areas to ensure consistent application of best practices, and thereby extending the span of influence of the ICF across the entire EPR programme ecosystem.
• Periodically convene all providers of DDaT products, services and capabilities within the EPR programme ecosystem to focus on: constructive, solution‑oriented and collaborative issue prevention and resolution; open and honest information sharing, and capturing lessons learned to support continuous improvement across the EPR programme ecosystem; and indirectly helping other Trusts through broader engagement with NHSE FD Commercial (its Senior EPR User Groups and SSRM initiatives) and LPP.
• Assist all Trust budget holders and project leads on the legal and contractual aspects, including dispute resolution, of all commercial agreements within the EPR programme ecosystem, and provide training on these to Trust staff as required.
• Be responsible for business planning of all DDaT commissioning performance management activities, and their contributions to the broader activities with the EPR ICF, ensuring performance targets and strategic objectives are met.
• Develop and continuously improve efficient and effective systems, procedures, record keeping, SLA and KPI tracking, and risk management, for high quality performance management of commissioned DDaT products, services and capabilities within the EPR programme ecosystem, working with a range of senior clinical and non‑clinical staff in order to plan and deliver effective processes that meet high standards of governance in accordance with the EPR ICF; monitor, track and manage the EPR supplier service performance against the framework call of contract.
• Oversee the maintenance of a central Contracts Register for the EPR ICF, with individual contracts segmented as either Bronze, Silver or Gold in line with GCF / NHSE FD Commercial best practice guidance, and assist stakeholders to regularly and effectively manage the day‑to‑day aspects of all contracts for the supply of DDaT products, services and capabilities within the EPR programme ecosystem, including the monitoring of payments to ensure alignment with contractual requirements.
• Provide training for non‑financial managers both on a formal basis (as part of the Trusts training and development programme) and on any other ad‑hoc basis as required and agreed with clinical or business areas; may include the preparation and presentation of workshops and training throughout the Trust regarding general digital commissioning performance updates, as well as related to specific elements of EPR programme ecosystem contracts.

Person Specification

Experience/ Qualifications

• Member of the Chartered Institute of Procurement and Supply (MCIPS), including Chartered Status.
• 'Expert' level accreditation through the GCF CMCP will be attained (if not already attained on appointment) within the first year in post. Educated to masters / postgraduate level or equivalent experience. Evidence of continued professional development. Further relevant training.
• Relevant World Commerce and Contracting accreditations / certifications, e.g. SRM, Commercial and Contract Management (CCM).
• 'Practitioner' level accreditation through the GCF CMCP. Management/leadership qualification or equivalent experience at postgraduate level. Project management qualification or equivalent experience.

Equality, Diversity and Inclusion

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Evidence of having undertaken own development to improve understanding of equalities issues.

Evidence of having championed diversity in previous roles (as appropriate to role).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

University Hospitals Sussex NHS Foundation Trust (279)

Address

Brighton / Haywards Heath / Worthing / St Richards