Digital Account Manager - Birmingham

Kairos Recruitment; Tyseley; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A digital marketing agency in Birmingham is seeking a Digital Account Manager to drive client success through effective digital marketing strategies. This role involves managing multiple accounts, leading multi-channel marketing campaigns, and collaborating with internal teams. The ideal candidate will have 3-4 years of agency experience, a strong knowledge of SEO and paid media, and be comfortable interpreting data to present to clients. This is an exciting opportunity to join a passionate team and contribute to significant projects.

Benefits

Flexible working options

Collaborative culture

Growth opportunities

Qualifications

• 3-4 years’ experience in a digital or performance marketing agency.
• Solid understanding of paid media, SEO, and performance-driven creative assets.
• Experience in client-facing roles is essential.

Responsibilities

• Acting as the day-to-day contact for a portfolio of clients.
• Leading development and delivery of multi-channel marketing strategies.
• Managing projects to keep clients updated and projects on track.

Skills

Digital marketing strategies

SEO

Paid Media

Social Media marketing

Performance marketing

Client management

Data analysis

Project management tools

Tools

Asana

Trello

ClickUp

Job description

Full job description: Digital Account Manager - Hybrid/3 days on-site
Location: Birmingham, UK

Job Overview

The agency I am partnered with are seeking a skilled and motivated Digital Account Manager to join their dynamic team in their brand new Birmingham office. In this role, you will be responsible for developing and executing digital marketing strategies that drive client success. You will manage multiple accounts, ensuring that all marketing initiatives align with client goals while leveraging your expertise in various digital marketing tools and techniques. The ideal candidate will possess a strong understanding of SEO, Paid Media, Social Media marketing, and performance marketing, along with proficiency in analytics to measure and optimize campaign effectiveness. Are you a strategic thinker with a passion for performance marketing? Do you thrive in fast‑paced agency environments and know how to keep projects moving and clients happy? I am looking for an experienced Account Manager to join a growing performance marketing agency specialising in the construction and property sector. This is a unique opportunity to take ownership of client relationships, lead strategy delivery, and work closely with an internal creative and media team across a mix of well‑known brands and emerging players in the built environment space.

What You’ll Be Doing

• Acting as the day‑to‑day contact for a portfolio of clients across the construction/property sector
• Leading the development and delivery of multi‑channel marketing strategies, primarily across paid media and SEO
• Collaborating with internal creative, media, and technical teams to ensure campaigns are delivered on time and to brief
• Managing projects using project management software to keep everything on track and clients updated
• Translating performance data into clear, actionable insights for clients – communicating ROI, results, and optimisations confidently
• Supporting the growth of client accounts – some up to five‑figure budgets – by identifying opportunities and nurturing strong relationships

What We’re Looking For

• 3‑4 years’ experience in a digital or performance marketing agency
• Solid understanding of paid media (PPC, social), SEO, and how creative assets drive performance
• Confident communicator with experience in client‑facing roles
• Proven ability to manage multiple clients – from SMEs to larger brands – across various industries
• Skilled in using project management tools (e.g., Asana, Trello, ClickUp, etc.)
• A strategic mindset – able to look beyond deliverables and focus on impact
• Comfortable interpreting campaign performance data and presenting it clearly to clients

Why Join?

• Work in a sector with massive growth potential and exciting, tangible projects
• Be part of a passionate, collaborative team where your voice is heard
• Opportunity to grow with the agency and take ownership of key accounts
• Flexible working options and a supportive, down‑to‑earth culture

If you’re ready to step into a role where strategy, creativity, and performance meet – we’d love to hear from you.