Digital Account Manager

Creative Resource; Manchester; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading creative marketing agency in Manchester is seeking an experienced Digital Account Manager. You will manage client relationships and work with internal teams on digital projects. Ideal candidates will have agency experience, excellent communication skills, and knowledge of SEO and Google Ads. This role offers progression opportunities in a collaborative environment.

Benefits

Real progression opportunities

Great benefits package

Supportive team

Qualifications

• 12–18 months agency experience required.
• Confident communicator, able to build strong client relationships.
• Organized, efficient, and proactive.
• Commercially minded with experience in budgets and reporting.
• Knowledge of SEO, Google Ads, and LinkedIn campaigns.

Responsibilities

• Act as the day-to-day contact for a range of digital-first B2B clients.
• Work with internal teams to deliver projects on time and on brief.
• Interpret campaign results and turn them into insights.
• Support on budgets, forecasts, and project timelines.
• Identify opportunities to add value and grow accounts.

Skills

Client relationship management

Communication skills

Organizational skills

Budget awareness

Knowledge of SEO

Knowledge of Google Ads

Knowledge of LinkedIn campaigns

Job description

Overview

We’re looking for an experienced and knowledgeable Digital Account Manager to join a fantastic, sizeable creative marketing agency in Manchester city centre.

The Role

You’ll be the day-to-day contact for a range of digital-first B2B clients, working on SEO, PPC, and web development projects. This role isn’t about “doing the do”, you won’t be hands-on running campaigns, but you’ll need to understand the world of Google Ads, SEO, and LinkedIn campaigns so you can talk to clients with confidence, interpret reports, and help spot opportunities for growth.

• Managing day-to-day client relationships, acting as their go-to contact.
• Working with internal teams (creative, digital, development) to deliver projects on time, on brief, and on budget.
• Interpreting campaign results and reports, turning them into insights and recommendations.
• Supporting on budgets, forecasts, and project timelines.
• Spotting opportunities to add value and grow accounts.

You

• 12–18 months agency experience.
• Confident communicator, able to build strong client relationships.
• Organised, efficient and proactive.
• Commercially minded, with some experience of budgets and reporting.
• Knowledge of SEO, Google Ads, and LinkedIn campaigns (enough to talk strategy, not execution).

What’s in it for you

• Real progression opportunities, they love developing talent from within.
• Great benefits package (details shared on application).
• A collaborative, supportive team.
• The chance to grow with a successful agency making an impact for big B2B brands.

Our Commitment to Diversity

We are committed to improving diversity, equity and inclusion within the sectors we serve. We encourage applications for this role from all backgrounds and communities and offer equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age, and any other protected status. Should you require any reasonable adjustments at any point in the recruitment process we are very happy to discuss and work with you to accommodate these.