Digital Accessibility Apprentice

Jisc; United Kingdom; Hybrid; GBP 27,000 - 32,000; Full time

Job summary

A leading education and digital support organization is seeking a Digital Accessibility Apprentice to help enhance digital inclusion. The role involves researching accessibility standards, developing resources, and collaborating with teams to improve user experiences. Ideal candidates should have a passion for accessibility, strong organizational skills, and at least 5 GCSEs including Maths and English. This apprenticeship offers a salary of £27,000 per annum with flexible working arrangements and training opportunities.

Benefits

Excellent bespoke benefits

Flexible working arrangements

Qualifications

• Must be 16 years or older by the start of apprenticeship.
• Must reside in England for a minimum of 3 days per week.

Responsibilities

• Research accessibility standards and best practices.
• Develop training materials for digital accessibility.
• Engage with users of assistive technology for feedback.

Skills

Passionate about accessibility

Customer-focused

Tech-savvy

Motivated and empathetic

Curious and innovative

Organised and adaptable

Collaborative

Education

5 GCSEs at grades 4+ (A-C)

A level 3 qualification in a technical/IT subject

Job description

Role: Digital Accessibility Apprentice

Level: Level 4

Salary: £27,000 per annum plus excellent bespoke benefits!

Working week: Monday – Friday 9am – 5pm

Hours: 35 hours per week

Duration: 15th September 2026 – 28th July 2028

Working location / style: Hybrid / Flexible - A blend of working from home and your nominated hub office. We have hubs located in London, Bristol, Manchester and Oxford.

Qualification you will earn: Level 4

Why Choose a Jisc Apprenticeship?

At Jisc, we’re proud to foster a supportive and inclusive environment where every voice is valued. Our September 2026 apprenticeship programme offers a range of exciting opportunities designed to help you grow and thrive in the digital sector. Whether you're just beginning your journey or expanding on existing technical experience, we’ll provide the tools and training to help you succeed.

Your future team:

The Advice Team provides practical guidance, training, and community spaces to help organisations improve digital accessibility and inclusion. As an apprentice, you’ll gain experience in accessibility standards, assistive technologies, and inclusive design, while collaborating with experts across the Jisc Advice Team and Jisc’s Accessibility Champions staff network. This is your chance to make a real impact on accessibility and digital inclusion.

A Day in the Life of a Digital Accessibility Apprentice

Imagine starting your day researching the latest accessibility standards and best practices, then jumping into a team session to help shape training materials that empower others to create inclusive digital experiences.

You might spend time developing practical resources like checklists and guides, collaborate with designers and developers to embed accessibility from the start, and support content creators to make documents and media accessible.

Later, you could engage with real users of assistive technology, gathering feedback to improve digital experiences, or help run our Accessibility Champions programme. You’ll get feel for supporting projects, meetings, and even high-level policy engagement events.

Who we’re looking for:

• Passionate about accessibility and eager to learn more about assistive technologies.
• Customer-focused, with experience delivering positive experiences.
• Tech-savvy, confident using Microsoft Office and digital tools.
• Motivated, empathetic, and proactive, willing to advocate for accessibility and raise issues constructively.
• Curious and innovative, keen to explore new digital solutions for inclusion.
• Organised and adaptable, with strong time management skills.
• Collaborative and confident, able to work across teams and ask questions to fill knowledge gaps.

Entry requirements:

• At least 5 GCSEs/or equivalent (including Maths and English) at grades 4+ (A-C) or above
• A level 3 qualification – For example A- Level, BTEC or equivalent in a technical/IT subject (please ensure these are visible on your CV, or you may risk your application being declined)
• You are 16 years of age or over by the time you start your apprenticeship
• A UK resident (for at least the past 3 years) with the right to work in the UK who will be living in England for the duration of the apprenticeship.
• To qualify for the apprenticeship levy you need to reside in England or be able to work from an England Jisc office for a minimum of 3 days per week.
• Not in full-time education (you can of course be in education when you apply but must have completed your studies by the time the apprenticeship starts.)

If you have:

• Any relevant accessibility / assistive technology training.
• Facilitation / presentation skills training.
• Other relevant technical training – e.g. website development, content design,

Eligibility:

• Digital accessibility or similar subject (e.g. Level 4, 5 or higher including Bachelors or Masters in the following areas: Computer science, Programming, IT or web development.)

Sponsorship:

Please note that this role is not eligible for Skilled Worker visa sponsorship. This decision is based on current Home Office eligibility criteria, which require specific conditions to be met in terms of job type, salary level, and other factors. As such, we are unable to offer sponsorship for this position.

Supporting you with your online application:

We’re committed to an inclusive recruitment process that removes barriers and empowers you to showcase your talent. If you have a disability, long-term health condition, neurodivergent condition, or need reasonable adjustments for any other reason, there will be an opportunity to indicate this on your application.

We know that everyone’s needs are unique, so please get in touch if there’s anything we can do to support you throughout the recruitment process.

Interview Process:

• Once we receive your application, it will be reviewed against the criteria outlined for the role.
• You will receive an email confirming whether you’ve been shortlisted or not selected to progress further.
• If shortlisted, a member of the Jisc Talent Acquisition team will contact you to arrange an initial conversation.
• Following this, you will be invited to submit a short video response to a selection of scenario-based questions, giving us an opportunity to learn more about you.
• Candidates who progress will be invited to an online interview with the hiring team.
• We aim to complete all interviews by the end of April 2025 and will contact you afterwards regarding any offers of employment.

We look forward to receiving your application and wish you the very best of luck!