DevOps Change Enablement Manager

Marks and Spencer; Manchester; On-site; GBP 55,000 - 75,000; Full time

Job summary

A leading retail company in Manchester is seeking a Change Enablement Manager to oversee the Change Enablement process in a high-velocity DevOps environment. The ideal candidate will have strong knowledge of DevOps principles, a deep understanding of ITIL practices, and experience in managing change processes. This role offers a dynamic work culture, comprehensive benefits, and the opportunity to make significant impacts within the organization.

Benefits

20% colleague discount

Competitive holiday entitlement

Defined Contribution Pension Scheme

Wellbeing support programs

Charity volunteer day

Qualifications

• Strong knowledge of change enablement in high-velocity DevOps environments.
• Deep expertise in ITIL service management practices, including incident and change management.
• Solid technical knowledge of IT infrastructure and applications.

Responsibilities

• Manage the end-to-end Change Enablement process for D&T products.
• Implement controls to maintain stability during changes.
• Document and execute Standard Changes to improve speed and efficiency.

Skills

Knowledge of DevOps environments

Expertise in ITIL service management practices

Experience with CI/CD processes

Technical knowledge of IT infrastructure

Tools

ServiceNow

Jira

Confluence

GitHub

Job description

A leading retail company in Manchester is seeking a Change Enablement Manager to oversee the Change Enablement process in a high-velocity DevOps environment. The ideal candidate will have strong knowledge of DevOps principles, a deep understanding of ITIL practices, and experience in managing change processes. This role offers a dynamic work culture, comprehensive benefits, and the opportunity to make significant impacts within the organization.