Detention Custody Officer - France

Mitie Group plc.; Dover; On-site; GBP 33,000; Full time

Job summary

A leading security services provider in the UK is seeking a Detention Custody Officer to ensure the safety and security of residents in custody. The role involves working a rotating shift pattern of 42 hours per week, requiring a valid UK passport or settled status, and a full UK driving licence. Benefits include personal development support, pension scheme options, and the chance to earn an accredited apprenticeship. All necessary accommodation and meals are provided during shifts.

Benefits

Accredited Level 3 apprenticeship

Personal development support

Pension scheme options

Virtual GP

High-street discounts

Qualifications

• UK citizen, Commonwealth citizen with indefinite leave to remain, or EEA citizen.
• Valid, in-date passport with no restrictions.
• Continuously resided in UK for the previous 3 years, no more than 3 months overseas.
• Over 21 years of age.
• Full UK manual driving licence with at least 12 months post-qualifying experience.

Responsibilities

• Ensure safety and security of residents in custody.
• Maintain a non-judgemental approach and solve problems effectively.
• Handle varied emotional states of individuals sensitively.

Skills

Strong communication skills

Interpersonal skills

Problem-solving skills

Ability to remain calm under pressure

Job description

Detention Custody Officer (DCO) – Immigration Services – France

Salary: £32,635 per annum; Hours: 42 hours per week (4 on/4 off rotating shift pattern). Must remain in France for duration of shift pattern. Accommodation, meals, travel provided. Requires valid UK passport or settled status, and UK manual driving licence held 1 year.

Responsibilities

• Work in a holding room ensuring safety and security of residents in your custody.
• Use strong communication and interpersonal skills, maintain a non-judgemental approach, solve problems effectively and stay calm under pressure.
• Handle a wide variety of people who may be agitated, confused or angry sensitively.

Essential Qualifications

• UK citizen, Commonwealth citizen with indefinite leave to remain (not through marriage) or EEA citizen.
• Valid, in-date passport with no restrictions.
• Continuously resided in UK for previous 3 years, no more than 3 months overseas at a time.
• Over 21 years of age.
• Full UK manual driving licence with at least 12 months post‑qualifying experience.
• Fewer than 7 points on licence.
• No driving ban within previous 12 months.
• Not currently bankrupt.
• Subject to Enhanced DBS and Counter Terrorist Checked vetting.

Training & Development

Initial 4‑week training course (ITC). Continued support and mentoring over next 12 months to achieve Level 3 apprenticeship in Detention and Custody.

Benefits

• Accredited Level 3 apprenticeship after 13‑month period.
• Personal development support.
• Work/life balance.
• Pension scheme options and life cover.
• Voluntary benefits: share options, cycle‑to‑work, salary finance.
• Partner discounts at retailers, leisure and utilities.
• Virtual GP, financial wellbeing, salary finance, flexible holiday purchase.
• High‑street discounts via MiDeals.
• Cycle‑to‑work scheme; life cover up to 4× salary; pension contributions; Mitie Matching Share Plan; Mitie Stars recognition.
• Chance to win cash prizes up to £10,000.