Despatch Manager

Vickerstock; Dungannon; On-site; GBP 35,000 - 40,000; Full time

Job summary

A well-established food manufacturing business is seeking an experienced Despatch Manager in Dungannon. You will lead despatch and chilled storage operations, managing transport and ensuring compliance with food safety standards. The ideal candidate has proven experience in logistics and strong people management skills and is comfortable in a fast-paced FMCG setting. This role offers a salary range of £35-40k and involves a Tuesday to Saturday working week with additional perks such as free parking and discounted products.

Benefits

Salary: £35-40k DOE

Tuesday to Saturday working week

Free parking

Discounted products

Qualifications

• Proven experience in a hands-on despatch, logistics, or warehouse management role within food manufacturing.
• Strong people management experience in a fast-moving operational environment.
• Experience managing transport operations and customer delivery requirements.

Responsibilities

• Manage day-to-day despatch and chilled storage operations.
• Lead, coach, and develop despatch teams to meet demand.
• Manage daily transport planning and execution with hauliers.
• Ensure all orders are dispatched accurately and on time.
• Monitor service level performance and rectify issues.
• Ensure compliance with Food Safety & Quality Management Systems.

Skills

Hands-on despatch management

Strong people management

Transport operations management

Using KPIs to drive performance

Health & Safety knowledge

Job description

Despatch Manager (Food Manufacturing)

Dungannon

Vickerstock are working in partnership with a well-established and highly respected food manufacturing business supplying major UK retailers and food service customers. With a long heritage in fresh produce and plant‑based products, this business is investing heavily in its future and is now looking to appoint an experienced Despatch Manager to play a key role in its operational success.

This is a hands‑on, visible leadership role suited to someone who enjoys being on the floor, leading from the front, and taking ownership of despatch and distribution performance in a fast‑paced FMCG environment.

What we have to offer:

• Salary: £35-40k DOE
• Tuesday to Saturday working week
• Free parking
• Discounted products

Your day to day

As Despatch Manager, you will take full responsibility for the day‑to‑day management of despatch and chilled storage operations, ensuring product is handled safely, efficiently, and delivered on time, every time. You will work closely with supervisors and operational teams, managing transport, stock control, service levels, and compliance, while driving a strong culture around food safety, quality, and health & safety. This role will suit someone who is decisive, organised, and comfortable making real‑time operational decisions.

• Maintain a strong on‑floor presence across despatch and storage areas, supporting Supervisors and teams to deliver daily plans
• Lead, coach, and develop despatch teams to meet daily and seasonal demand
• Manage daily transport planning and execution, liaising directly with hauliers and resolving delivery issues
• Ensure all orders are picked, checked, and dispatched accurately and on time using the site ERP system
• Monitor service level performance (OTIF, delivery accuracy), taking immediate corrective action where required
• Ensure full compliance with Food Safety & Quality Management Systems, customer standards, and certifications
• Oversee chilled storage operations, stock rotation, stock accuracy, and physical stock checks
• Lead investigations into service failures, quality or food safety issues, and customer complaints, completing root cause analysis and follow‑up actions
• Ensure despatch and storage areas remain clean, organised, and audit‑ready at all times
• Drive a strong Health & Safety culture through engagement, safe systems of work, and visibility
• Contribute to daily and weekly KPI reviews and operational performance meetings
• Act as the main point of contact for despatch operations, escalating risks and issues where appropriate

Your essential ingredients

• Proven experience in a hands‑on despatch, logistics, or warehouse management role within food manufacturing, fresh produce, or FMCG
• Strong people management experience in a fast‑moving operational environment
• Experience managing transport operations and customer delivery requirements
• Confident using KPIs and service level data to drive performance
• Good working knowledge of Health & Safety requirements

Your next move

To find out more about this opportunity contact Paul Muir in complete confidence. T 028 9031 3720.

If this opportunity doesn't quite hit the mark, let's get a chat and see how I can help grow your career.

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