Despatch Clerk

DHL eCommerce UK; Ryton; On-site; GBP 28,000; Full time

Job summary

A leading logistics company is seeking a Despatch Clerk in Ryton-on-Dunsmore. In this operational role, you will coordinate Linehaul drivers, manage schedules, and produce load manifests. The ideal candidate will have experience in a similar role, excellent communication skills, and a high competency in Microsoft Office. This is a full-time position offering a salary of £27,600 per year.

Qualifications

• Experience in a similar role required.
• High competency in Microsoft Office (Word, Excel, Outlook).
• Outstanding communication skills.

Responsibilities

• Understand and interpret Linehaul schedules.
• Produce outbound loads and load manifests.
• Liaise with warehouse staff regarding loads.

Skills

Communication skills

Computer literacy

Tools

Microsoft Office

Job description

Overview

Position: Despatch Clerk

Contract type: Permanent / full-time (40 hours per week)

Location: Ryton-on-Dunsmore, CV8 3ED

Shift: Monday-Friday, 19:00-03:30

Salary: £27,600 per annum

About the role

This is a key operational role in the Control Room, reporting to the Duty Process Manager, as part of a team responsible for the coordination of the Linehaul vehicles transitioning on site. It is pivotal in the day-to-day management of the Ryton-based Linehaul drivers.

Responsibilities

• Understand and interpret Linehaul schedules as produced by the Linehaul Planners.
• Match drivers to schedules.
• Produce outbound loads and load manifests for driver despatch purposes.
• Brief and debrief site-based drivers including agency drivers.
• Download Digicards and produce infringement letters if relevant.
• Complete Agency Declaration Forms and Agency Hours Forms.
• Allocate and record vehicles issued.
• Process vehicle defect notes in line with legal and company policy requirements.
• Handle inbound and outbound vehicle processes via Yard Management System.
• Move and position load units on site via Yard Management System.
• Liaise with warehouse staff regarding inbound and outbound loads.
• Produce internal operational reports as required.

The ideal candidate

• Experience gained in a similar role.
• Outstanding communication skills with the ability to engage with stakeholders at all levels.
• High competency in computer literacy, specifically Microsoft Office (Word, Excel, Outlook).

Career development

We take every employee’s career seriously and offer dedicated learning and development programmes open to all staff and an open working culture where everyone’s voice is heard, enabling you to shape your future career path at DHL eCommerce.

What will you need to do next?

If you meet the requirements for this role and are looking for your next career move, submit your application along with an up-to-date CV.

Our approach to Diversity and Inclusion

As a global company, we see the diversity of our employees as a genuine strength. We will ensure that our resourcing activities are fair, transparent, and consistent across the UK, welcoming applicants irrespective of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.