Desktop Support Engineer

Experis; Bridgwater; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading IT support company in Bridgwater is seeking a part-time Desktop Support Engineer to oversee IT systems and assets, assist with upgrades, and provide comprehensive training and support. Ideal candidates should possess strong troubleshooting and network maintenance skills, making an immediate impact on the efficiency of operations. This role requires onsite presence in Somerset on Tuesdays, Wednesdays, and Thursdays, with a competitive hourly rate of £35.

Qualifications

• Strong background in overseeing IT systems and assets.
• Ability to assist with upgrades and fixes.
• Experience in providing training and support.

Responsibilities

• Oversee IT systems and assets for efficiency.
• Engage with employees to address IT issues.
• Provide IT concierge service for troubleshooting.

Skills

Extensive knowledge of computer hardware and software

Network maintenance

Troubleshooting skills

Job description

Desktop Support Engineer (Part Time)

Term 6 Months

Hourly Rate : £35 per hour, 22.2 hours per week

Part-Time (Tuesday, Wednesday and Thursday)

Location : Somerset (On Site)

Role Summary

In this role, the support person will oversee IT systems and assets, assist with upgrades and fixes, and provide training and support as needed. The ideal candidate will have extensive knowledge of computer hardware and software, network maintenance, and industry trends to keep us on the cutting edge. Engaging with employees throughout the company, the IT support person will have an immediate impact on the efficiency of our operations and overall growth.

Responsibilities

• Serving new commercial sites (customer sites) in regard of network installation and site connectivity.
• Supporting commercial sites in their needs in regard of workplace support and IT issues.
• Providing IT and workplace support to ARABELLE SOLUTIONS's locations in a specific region
• Act as IT concierge service to provide end users skilled troubleshooting for all their open IT issues.
• Respond to issues over the phone, via email, in person, or through online chats
• Determine the best troubleshooting solutions or processes based on the issue and details provided by customer

Wa...