Designate Store Manager

HOLLAND AND BARRETT; Greater London; Hybrid; GBP 29,000 - 35,000; Full time

Job summary

A leading health and wellness retailer in Greater London is seeking a Designate Store Manager to inspire and manage teams across the region. You will play a vital role in driving business performance while fostering a culture of customer-centric service. Key responsibilities include leading store teams to deliver exceptional results, supporting store operations, and developing staff. With flexible travel across your region and a passion for wellbeing, this role offers a pathway to a permanent Store Manager position. Enjoy competitive salary and benefits.

Benefits

Up to 28-days Annual Leave

25% discount in store and online

Annual Product Allowance

Access to wellness resources

Qualifications

• Confident and experienced retail or hospitality leader.
• Skilled in leading teams and delivering commercial success.
• Strong communicator who leads by example.

Responsibilities

• Lead and inspire store teams across your region.
• Support stores by driving commercial performance.
• Champion a culture that puts customers first.

Skills

Leadership

Communication

Adaptability

Performance Management

Job description

Job Type: Permanent

Regional Location: West London

Working Pattern: 38.75 hours per week

Salary: Up to £34,400 per annum (depending on experience)

Are you an experienced retail or hospitality manager who thrives on driving results and developing high-performing teams? Do you enjoy stepping into new challenges and making an impact from day one? At Holland & Barrett, our Designate Store Managers are trusted leaders who play a vital role in supporting and shaping success across the region. You'll bring your experience, adaptability, and leadership strength to stores that need your expertise, ready to take the reins when a Store Manager role becomes available.

What you'll do:

• Lead and inspire store teams across your region to deliver outstanding results and exceptional customer service.
• Step in to support stores where your leadership makes the biggest impact - from driving commercial performance to coaching and developing teams.
• Champion a culture that puts customers first and promotes healthier, happier living.
• Ensure operational excellence across compliance, stock accuracy, and visual standards.
• Collaborate closely with Store and Regional Managers to deliver consistent performance and drive regional goals.
• Support with recruitment, training, and team development to build capability and engagement across the network.
• Oversee marketing campaigns, promotions, and planogram execution to maintain high brand standards.
• Complete our Qualified to Advise training to enhance your ability to support customers with trusted expertise.

Who you are:

• A confident and experienced retail or hospitality leader who can hit the ground running.
• Skilled in leading teams, driving performance, and delivering commercial success.
• A strong communicator who leads by example, coaching others to achieve their best.
• Organised, adaptable, and comfortable managing multiple priorities across different stores.
• Passionate about wellbeing and making a real difference to customers' lives.
• Flexible to travel within your region and ready to step into a permanent Store Manager position when it arises.

What we offer:

• Up to 28-days Annual Leave
• 25% discount in store and online (plus free delivery)
• £/€50 Annual Product Allowance
• Exclusive discounts on well-known brands
• Access to 'Wellhub' with gyms, studios and wellbeing apps
• Free 24/7 confidential support through our Employee Assistance Programme
• And so much more to support your personal and professional wellbeing

Holland & Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart - making health and wellness a way of life for everyone.

Ready to grow your leadership career with a brand that champions wellbeing? Apply today and become a Designate Store Manager at Holland & Barrett, where your journey to leading a healthier future begins.

Vacancies may close once sufficient applications are received, please apply as soon as possible to avoid disappointment.

We do things a little differently at H&B and offer all applicants an online interview designed to help you put your best foot forward. This process is backed by AI but managed by humans.