Deputy Team Lead — Court Witness Services

Citizens Advice; Liverpool City Region; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading charity organization in Liverpool is seeking a Deputy Team Leader for Court Services. This role involves delivering the Witness Service, coordinating volunteers, and handling administrative tasks. The ideal candidate will possess excellent communication and leadership skills, have experience working with diverse clients, and be adept in administrative functions. Join us to make a meaningful impact in people's lives.

Benefits

Opportunities for professional development

Focus on equity, diversity, and inclusion

Well-being of employees prioritized

Qualifications

• Experience of delivering effective front line services to diverse clients.
• Ability to lead teams and motivate volunteers.
• Computer literate to a high standard.

Responsibilities

• Responsible for the delivery of the Witness Service within the courts.
• Coordinate and develop volunteers supporting witnesses.
• Handle general service administrative tasks and input service data.

Skills

Excellent communication skills

Experience of working with volunteers

Administrative skills

Ability to adapt and manage change

Team leadership

Job description

A leading charity organization in Liverpool is seeking a Deputy Team Leader for Court Services. This role involves delivering the Witness Service, coordinating volunteers, and handling administrative tasks. The ideal candidate will possess excellent communication and leadership skills, have experience working with diverse clients, and be adept in administrative functions. Join us to make a meaningful impact in people's lives.