Deputy Store Manager: Lead Team & Pet Care

Jollyes The Pet People; King's Lynn and West Norfolk; On-site; GBP 26,000 - 30,000; Full time

Job summary

A leading UK pet retailer is seeking a Deputy Manager for their Dereham store. The role includes supporting the Store Manager in daily operations, team management, and exceeding customer service expectations. The ideal candidate should have retail management experience and a passion for pets. This position offers competitive pay, a bonus, and numerous benefits including a well-being package and colleague discounts. This full-time role is temporary for 9-12 months, working 40 hours weekly.

Benefits

Competitive salary

Annual bonus potential

Well-being package

Discounts on pet products

Colleague uniform

Additional paid leave for special events

Enhanced maternity and paternity leave

Top Dog Award scheme

Cycle2Work scheme

Qualifications

• Demonstrated track record of managing retail operations.
• Ability to build and lead effective teams.
• Experience in maintaining store standards and compliance.

Responsibilities

• Support daily operations and management in the absence of the Store Manager.
• Ensure exceptional customer service and strong pet product knowledge.
• Maintain high standards of pet care and responsible pet ownership.

Skills

Passion for pets and people

Retail management experience

Effective communication

Business performance development

Planning and organisation skills

Job description

A leading UK pet retailer is seeking a Deputy Manager for their Dereham store. The role includes supporting the Store Manager in daily operations, team management, and exceeding customer service expectations. The ideal candidate should have retail management experience and a passion for pets. This position offers competitive pay, a bonus, and numerous benefits including a well-being package and colleague discounts. This full-time role is temporary for 9-12 months, working 40 hours weekly.