Deputy Store Manager — Lead Ops, Service & KPIs

LIDL; Sandbach; On-site; GBP 36,000 - 45,000; Full time

Job summary

A leading retail company in Sandbach is looking for a Retail Deputy Store Manager. You will manage the store in the absence of the Store Manager, ensuring excellent service while supporting your colleagues. The role requires strong communication and time management skills, alongside a knack for problem-solving. A competitive salary and generous benefits including holidays, an in-store discount, and a pension scheme await the successful candidate.

Benefits

10% in-store discount

Pension scheme

30-35 days of holiday (pro rata)

Ongoing training

Enhanced family leave

Qualifications

• Ability to independently manage the store in the absence of the Store Manager.
• Excellent customer service and communication skills.
• Strong time management and organizational skills.

Responsibilities

• Manage the store operations while the Store Manager is absent.
• Check and work deliveries, managing the till area and monitoring KPIs.
• Provide excellent service and assist customers with their queries.

Skills

Excellent communication skills

Time management

Problem-solving

Delegation

Job description

A leading retail company in Sandbach is looking for a Retail Deputy Store Manager. You will manage the store in the absence of the Store Manager, ensuring excellent service while supporting your colleagues. The role requires strong communication and time management skills, alongside a knack for problem-solving. A competitive salary and generous benefits including holidays, an in-store discount, and a pension scheme await the successful candidate.