Deputy Store Manager: Lead, Drive KPIs & Delight Pets

Pets at Home Limited; Maidenhead; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading pet care business in Maidenhead is seeking a Deputy Manager to oversee daily operations and ensure an exceptional experience for customers and their pets. You'll work closely with the Store Manager and lead your team in recruitment, stock control, and safety compliance. Candidates should have at least 1 year of management experience in retail, strong leadership skills, and a passion for pets. This role offers comprehensive training and excellent benefits, including bonuses and generous paid leave.

Benefits

Annual bonus opportunities

28 days paid leave, rising to 33 days after 2 years

Birthday off

Life assurance worth 4x annual salary

4% company pension contribution

Colleague discounts

Qualifications

• 1+ year of management experience in a retail environment.
• Passionate about retail and delivering exceptional results.
• Flexible to work a 7-day shift pattern including weekends.
• Excellent communication and leadership skills.

Responsibilities

• Inspire and lead the team to create a customer-focused environment.
• Drive sales performance and achieve key KPIs.
• Oversee store operations including recruitment and stock management.
• Act as Duty Manager when the Store Manager is unavailable.

Skills

Management experience

Communication skills

Leadership skills

Job description

A leading pet care business in Maidenhead is seeking a Deputy Manager to oversee daily operations and ensure an exceptional experience for customers and their pets. You'll work closely with the Store Manager and lead your team in recruitment, stock control, and safety compliance. Candidates should have at least 1 year of management experience in retail, strong leadership skills, and a passion for pets. This role offers comprehensive training and excellent benefits, including bonuses and generous paid leave.