Deputy Store Manager

Lidl Limited; Birmingham; On-site; GBP 36,000 - 45,000; Full time

Job summary

A leading grocery retailer in Birmingham is seeking a Store Manager to oversee operations in the absence of the Store Manager. You will lead and motivate your team while ensuring compliance with policies and regulations. Key responsibilities include delivering exceptional customer service and managing KPIs effectively. The ideal candidate has experience in a fast-paced retail environment, excellent communication skills, and a passion for leadership. This role comes with a competitive salary and a range of employee benefits including holiday pay and in-store discounts.

Benefits

30-35 days holiday (pro rata)

10% in-store discount

Pension scheme

Ongoing training

Enhanced family leave

Qualifications

• Proven experience leading and developing a team in a fast-paced environment.
• Strong communication skills to engage with colleagues and customers.
• Ability to monitor and improve key performance indicators (KPIs).

Responsibilities

• Manage the store independently in the absence of the Store Manager.
• Motivate and support your team based on Company Values.
• Ensure compliance with Health and Safety regulations.

Skills

Team leadership

Excellent communication skills

Time management

Problem-solving

Job description

£36,000 - £44,500 per annum | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re resilient, confident and trusted leaders.

What you’ll do

• Set a spectacular example for the Store Team and your customers
• Independently manage the store in the absence of the Store Manager
• Motivate and support your team, learning from our Company Values
• Diligently check and work deliveries, managing the till area and monitoring KPIs
• Be a friendly face for every customer, offering excellent service and helping with all customer queries
• Competently comply with Health and Safety laws, standards and guidelines

What you’ll need

• Experience leading and developing a team in a challenging, fast‑paced environment
• Excellent communication skills to help your colleagues and customers in a friendly and open way
• A knack for time management, delegation and problem‑solving
• The confidence to support your team through every shift
• A pride in providing unmatched customer service for everyone who shops with us
• The ability to monitor, manage and improve KPIs

What you’ll receive

• 30-35 days holiday (pro rata)
• 10% in‑store discount
• Pension scheme
• Ongoing training
• Enhanced family leave

Plus, more of the perks you deserve

We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.

If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.

Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.