Deputy Restaurant Manager

British Garden Centres; Wolverhampton; On-site; GBP 25,000 - 35,000; Full time

Job summary

A well-established family business in Wolverhampton is seeking a Deputy Restaurant Manager to lead a team in delivering outstanding customer service. You will be responsible for organising schedules, evaluating performance, and ensuring compliance with food safety regulations. The ideal candidate will have previous experience in hospitality, excellent communication skills, and solid leadership qualities. Flexible working hours and a supportive environment with benefits like meal discounts are offered.

Benefits

50% meal discount at any BGC restaurant

20% discount at any BGC store

Job security in an expanding business

Qualifications

• Previous experience in a busy hospitality venue.
• Thorough understanding of allergens and food safety principles.
• Ability to manage and lead a team effectively.

Responsibilities

• Organise and optimise team schedules.
• Evaluate employee performance and provide training.
• Ensure exceptional customer service standards.

Skills

Experience in hospitality

Communication skills

Leadership qualities

IT skills (Email, Word, Excel)

Job description

Deputy Restaurant Manager

Full Time 35 Hours per Week - Fully Flexible - Requires Weekend working.

We are looking ideally for an experienced Deputy Restaurant Manager or talented highly motivated supervisor who is ready to take on a much bigger role. Someone who has a passion for creating & serving excellent food as well as superb organisational skills. You will have proven capabilities for running a successful restaurant/kitchen and promoting OUTSTANDING customer service. You must be enthusiastic and have the desire to pro-actively develop the business. This is a hands-on role where teamwork and communication are vital.

What we Offer

• NO Evening work, NO split shifts, NO unsociable hours!
• Security of working in a well-established expanding family business with all the associated benefits
• Rate of pay negotiable, dependent upon skills and experience.
• 50% meal discount at any BGC restaurant & 20% discount at any BGC store.
• Additionally discount rates available for Woodthorpe Leisure Park

The Ideal candidate

• Have had previous experience working in a busy hospitality venue.
• Have a thorough understanding of allergens and food safety principles and HACCP.
• Have excellent communication skills and be passionate about working as part of a team.
• Have Reasonable IT skills. (Email, Word, Excel etc)
• Be Flexible in terms of days and hours worked to meet business demands.
• Evidence Solid leadership qualities with an ability to engage with a large team to drive service and standards.
• Show Professionalism and reliability, with excellent time management.
• Remain calm under pressure, remaining friendly & confident for this customer facing role.

Duties Include (But not exclusive)

• Organising and optimising team schedules.
• Evaluating employee performance and providing training and guidance as needed.
• Managing various specific initiatives, ensuring that these are completed within the scope, time and budget.
• Filling in for absent employees and assisting teams as needed to successfully complete projects.
• Ensuring that employees follow company policies, as well as health and safety regulations.
• Ensuring an exceptional and consistent standard of customer service.
• Ensure compliance with Health and safety and food safety laws and regulations.
• Manage Social Media – Facebook & Guest Feedback.
• Deputise in the absence of the Manager.

To apply:
Please send your CV and cover letter to: Emma Hancox Regional Restaurant Manager
[e-mail]

Applications close Wednesday 17th December 2025

If you’re application is successful, someone from the management team will be in touch with you.