Deputy Registration Manager

NPT Pass; Twickenham; On-site; GBP 33,000 - 38,000; Part time

Job summary

A local council in the UK is seeking a highly motivated individual for the role of Deputy Registration Manager at their Register Office. You will assist with leadership and supervision of the registration team, ensuring compliance and high standards of customer service. The ideal candidate has experience in a customer-focused environment and team supervision. Competitive salary and various perks available.

Benefits

Generous holiday entitlement

Employee Assistance Programme

Local Government Pension Scheme

Discounted gym membership

Excellent development opportunities

Qualifications

• Experience working in a customer-focused environment.
• Experience of supporting, motivating, and supervising a team.

Responsibilities

• Assist the Superintendent Registrar in managing the local Registration Service.
• Supervise and provide day-to-day guidance to Registration Officers.
• Oversee the delivery of statutory registration services.

Skills

Customer-focused experience

Team management and supervision

Education

Degree level or Equivalent qualifications

Job description

Details of the job are provided below. Further information is available in the Job Description and Person Specification.

Job details

Job reference REQ04862 Date posted 24/11/2025 Application closing date 12/12/2025 Location Register Office Salary £33,699 - £37,280 Pro Rata Package Generous holiday entitlement, Employee Assistance Programme, Local Government Pension Scheme with 22.4% employer contributions, discounted gym membership with Celtic Leisure and excellent development opportunities Contractual hours 30 Basis Part time Job category/type Blank Attachments Deputy Registration Manager REQ04862 JDPS (English).docx Deputy Registration Manager REQ04862 JDPS (Welsh).docx Reasons to Work for Neath Port Talbot Council.pptx

Your workstyle in this role will requireyou to work from a fixed workplace.

We are currently seeking a highly motivatedand experienced individual to join our team as a DeputyRegistration Manager at Neath Port Talbot Register Office.

As a Deputy Registration Manager, you willsupport the Superintendent Registrar and assist with leadershipand supervision of the registration team.

Your daily routine will include supportingthe Superintendent Registrar in the overall management of thelocal Registration Service for births, deaths, andmarriages.
Supervise and provide day-to-day guidance to RegistrationOfficers, ensuring the smooth and efficient operation of theregister office.
Oversee the delivery of statutory registration services,maintaining compliance with relevant legislation and councilpolicies.
Supervise on complex or sensitive cases, providing expert adviceand support to staff and the public. Processing card payments andassisting with coordinating all bookings and ceremonies.

Deputise for the Superintendent Registraras required, including representing the service at meetings andevents.

Ensure high standards of customer serviceand professionalism across the team.

Aboutyou

Do you have:

Experience working within acustomer-focused environment

Experience of supporting, motivating andsupervising a team.

Degree level or Equivalentqualifications

We would welcome those with experience inthe following roles: Registration experience and Management orsupervisory experience.

Aboutus

We believe in rewarding and recognising ourcolleagues efforts and achievements. We also believe that thereslife at work and life outside of work. We want everyone to behealthy and happy and have the financial resources and supportthey need.

Choose to work for us and youll be rewardedwith a range of attractive benefits and support to help you liveyour best life.

• Hybrid working (in some roles) andflexible working schemes to improve your work life balance
• Benefit from a competitive employeepackage witha remarkable 22.4% employer pensioncontribution
• Access discounted gym membership withCeltic Leisure
• Utilise the cycle to work scheme with upto 40% off bikes and cycling equipment
• Purchase a new car through Tusker salarysacrifice scheme
• Enjoy exclusive discounts at local andnational retailers with the Smart Spend app through our staffwellbeing group.

If you would like to start a rewardingcareer with a company that values and invests in its employeesand you have the necessary experience and qualifications, thiscould be your dream job and we would love to hear from you.

For an informal discussion, please contactSharon Thomas on

Phone: [phone] or

Email: s.thomas1npt.gov.uk

Closingdate

12 December 2025

DBSrequirements

• This post is subject to a basic DBSdisclosure

Neath Port Talbot Council is totallycommitted to safeguarding and promoting the welfare of childrenand young people/vulnerable adults and expects all staff andvolunteers to share this commitment. Our schools/employees areequally committed to ensuring the safety and protection of allchildren and young people/vulnerable adults and will take actionto safeguard their wellbeing.

The recruitment process for this post willbe underpinned by rigorous safer recruitment assessment to ensurethat children and young people are protected.

Welsh LanguageRequirements

Welsh Language skills are desirable

AdditionalInformation

Applications may be submitted in Welsh,applications submitted in Welsh will not be treated lessfavourably than an application submitted in English.

We offer a guaranteed interview scheme forcandidates who have a disability and armed forces veterans. Insupport of employees of Tata Steel who are at risk of redundancy,or have been made redundant in 2024, Neath Port Talbot Council isoffering a guaranteed interview for jobs across the Council. Please note that applicants must meet allthe essential criteria, as shown in the person specification, toqualify for a guaranteed interview. If you are or going tobe affected by the job losses at Tata Steel then we would welcomean application from you. Just make it known on your applicationform that you are currently at risk of redundancy or you havebeen made redundant.

At Team NPT, we all work together to servethe people, communities and businesses of Neath Port Talbot.

We are committed to providing trainingopportunities and the professional development of all ouremployees.

We look forward to welcoming you to TeamNPT.