Deputy PACS and RIS Manager

Cwm Taf Morgannwg University Health Board; Wales; On-site; GBP 45,000 - 55,000; Full time

Job summary

A prominent healthcare organization is looking for a Deputy PACS and RIS Manager to oversee the management of IT systems within Radiology. You will provide 1st & 2nd line support, liaise with suppliers, and train staff on these critical systems. This role requires on-site presence and entails building relationships across departments. Ideal candidates will have a postgraduate degree in IT or Systems Management and experience in NHS environments, with strong analytical and leadership skills.

Benefits

Leading pension

Generous leave

Flexible work

Career growth opportunities

Access to ongoing learning and development

Qualifications

• Experience at senior level, ideally in NHS.
• Experience in training staff and students required.
• Knowledge of Radiology IT and PACS systems necessary.

Responsibilities

• Manage day-to-day PACS/RIS systems and ensure optimal performance.
• Provide training to clinical and administrative staff.
• Liaise with suppliers and IM&T colleagues for support.

Skills

IT administration

Troubleshooting

Analytical skills

Leadership

Education

Relevant Post Graduate Degree in IT / Systems Management

Tools

Clinical information systems

Microsoft Office Suite

Job description

Cwm Taf Morgannwg University Health Board

Deputy PACS and RIS Manager

The closing date is 30 December 2025

An exciting opportunity has arisen within the PACS Team at the CTMUHB for an enthusiastic and energetic individual with excellent IT admin and troubleshooting skills.

In the course of duties, the successful candidate will (amongst many other duties) provide 1st & 2nd line IT and system support to Health Board users for hardware and software solutions, carry out IT Admin duties, liaise with suppliers and IM&T colleagues to determine & implement fixes & support the PACS Manager with ongoing projects.

Key relationships will be with clinical & non-clinical staff of all levels, from across the Health Board & the wider local health economy, as well as IM&T Colleagues & external suppliers.

The role requires a physical presence on site where there is an element of face to face user support. The main office is on the Princess of Wales site, and the post holder will go to other sites as required.

Main duties of the job

The post holder will be responsible for the day-to-day management of Picture, Archive and Communications System (PACS) / Radiology Information System (RIS) and associated systems that provide services to Radiology and users across CTMUHB, and will lead the ongoing development and support of these systems in collaboration with the PACS manager / Radiology. As part of the PACS/RIS team they will be responsible for providing support to the clinical and administrative users throughout the Health Board. This will require building excellent relationships with systems suppliers and colleagues in Digital Data and Technology and clinical departments to ensure that the systems support timely delivery of services across the health community. The role includes administration and monitoring of these systems to ensure they are delivering optimal performance, working in clinical areas to resolve problems and coordinating and providing training for staff to ensure that users maximise the benefits provided by the systems.

About us

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.

Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:

• We listen, learn, and improve
• We treat everyone with respect
• We work together as one team

CTM employees enjoy benefits including: a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.

At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn't mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn't fluency, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see Welsh Language Guidance in the documents right at the bottom.

Person Specification

Qualfications & Knowledge

• Relevant Post Graduate Degree in IT / Systems Management or equivalent experience gained through attendance at relevant short courses / study days and attendance at other sites relevant to PACS / RIS administration.
• Comprehensive, in-depth knowledge of Radiology IT and PACS systems Data Protection Regulations / Caldicott principles Thorough understanding of information governance policies and their application.
• Able to demonstrate knowledge of a broad spectrum of imaging procedures.
• Evidence of CPD.

Experience

• Experience at senior level.
• Experience and enthusiasm for training staff and students.
• Progressive attitude towards CPD management and prioritisation of workloads.
• Experience of computed and digital radiography including PACS.
• Experience of working in the NHS.
• Able to demonstrate an awareness of managing resources.
• Experience in personnel management and experience of team management/supervision
• Experience in purchasing/commissioning equipment.
• Involvement in either project management or a change management process.

Skillls and Attributes

• IT literate using multiple software packages - email, word processing, spreadsheets, database, PowerPoint, and clinical information systems.
• Ability to analyse and interpret complex information.
• Development of custom database queries and reports.
• Good leadership skills. Demonstrate high standards of technical skills.
• Analytical approach to problem solving.

Other Role Requirements

• Ability to travel between and work on multiple Health Board sites.
• Broad appreciation of a wide range of imaging modalities.
• Welsh Language Skills (Level 3 and above/B2) are Desirable for this Role.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Cwm Taf Morgannwg University Health Board