Deputy Manager

Halfords Group PLC; West Midlands; On-site; GBP 28,000 - 30,000; Full time

Job summary

A leading retail company in West Midlands is seeking a Deputy Manager to join its team. This role involves ensuring smooth operations in the absence of the Store Manager and maintaining high service standards. The ideal candidate will have managerial experience in retail, exceptional customer service skills, and a proven track record in driving sales performance. The company offers competitive salary and a range of benefits, including annual leave, performance bonuses, and discounts on products.

Benefits

Annual leave of 6 weeks

Quarterly performance bonuses

25% discount on products

Discounts on groceries and shopping

Access to GP services 24/7

Health Cash Plan

Pension Scheme & Life Assurance

Qualifications

• At least one year of managerial experience in retail.
• Strong background in coaching and team management.
• Proven ability to meet sales targets.

Responsibilities

• Lead by example in a customer-centric culture.
• Drive sales and maintain service standards.
• Manage daily store operations and compliance.

Skills

Managerial experience

Coaching

Compliance understanding

Sales target achievement

Excellent communication skills

Proficiency in Microsoft Office

Job description

Apply now Job no: 562774
Work type: Full time
Site: Erdington
Categories: Retail Management
Location: West Midlands
Salary: £28,000 - £30,000 Per Annum.
Business Area: Retail

As a Deputy Manager, you will play a crucial role in our management team, ensuring the smooth operation of our retail store in the Store Manager's absence. At Halfords, we prioritise our core values and are committed to delivering exceptional customer service in a dynamic, fast-paced environment.

Key Responsibilities:

• Lead by example to foster a customer-centric culture.
• Drive sales performance and maintain high service standards.
• Manage daily store operations, including compliance with health and safety and retail standards.
• Schedule and manage labor effectively.
• Provide on-the-spot coaching to enhance team performance and customer experience.
• Celebrate team successes and create an inclusive atmosphere.

What We’re Looking For:

• A year of managerial experience in a retail sales environment.
• Proven track record in coaching and managing colleagues.
• Strong understanding of compliance and operational standards.
• Ability to meet sales targets and deliver excellent customer metrics.
• Commercial acumen and awareness of industry trends.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Word, Excel, and PowerPoint, with a willingness to learn our systems.

We recognise that everyone has different needs, which is why we offer a range of rewards and benefits, including:

• 6 weeks of annual leave.
• Quarterly performance bonuses.
• 25% discount on most Halfords products and up to 50% off garage bills in Autocentres.
• Discounts on groceries, shopping, insurance, and more.
• Family & Friends Discount Events.
• Opportunities for financial planning support through Wagestream.
• Access to GP services 24/7.
• Share save scheme with a 20% discount on shares.
• Health Cash Plan for well-being services and healthcare costs.
• Pension Scheme & Life Assurance.

We are committed to your development and offer ample opportunities for career advancement within Halfords. Join us as we grow and innovate in motoring services and electric mobility. Be part of our success in getting the nation safely back on the move!

At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.