Deputy Manager

Stonegate Group; Uxbridge; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading hospitality company is looking for a Deputy Manager at Coach & Horses in Uxbridge. This role involves inspiring a team to provide outstanding guest experiences, supporting the General Manager, and maintaining operational standards. Successful candidates will have strong leadership and customer service skills. Benefits include development programs, bonus opportunities, and flexible working arrangements.

Benefits

Award winning development programmes

Bonus opportunities

25% off food and drink via MiXR App

Online benefits portal for discounts

VIP entry to pubs and bars

Flexible working

Corporate discounts at gyms

Discounted Dental Insurance

Early access to earned wages

Qualifications

• Must be 18 or over due to the sale of alcohol.
• Ability to foster an inclusive environment.
• Experience in hospitality management is preferred.

Responsibilities

• Provide clear guidance and support to the team.
• Support the General Manager in delivering the vision.
• Maintain standards and procedures.
• Create a welcoming environment for guests.

Skills

Leadership

Team motivation

Communication

Customer service

Job description

Location - Coach & Horses

Deputy Manager

About Us

Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.

The Opportunity

We are on the lookout for a driven Deputy Manager who can inspire and empower their team to create outstanding guest experiences at Coach & Horses. If you love motivating others, driving performance, and making a real impact, we'd love to chat.

Can you…

• Provide clear guidance, encouragement, and support to help the team grow.
• Support the General Manager and work together to create and deliver our vision
• Maintain consistency in standards and procedures
• Foster a welcoming and inclusive environment where guests feel comfortable and valued.

A little bit about us…

We're a small batch of handpicked locals – your home for British hospitality. Regardless of the occasion, we’re here to serve great-tasting food and drink, with our guests at the heart of everything we do. The Coach & Horses isatura wonderful pub at the heart of the Ickenham community. Our food menu offers indulgent dishes ranging from classic pies and Sunday lunches to lighter bites, sumptuous desserts and more. For a little liquid refreshment, we boast a wide variety of craft and cask ales, wines, spirits and crafted cocktails, perfect for enjoying in our vast rear beer garden, boasting a luxurious garden bar, a summer house and extensive dining space with heated umbrellas and garden games for the kids. And when winter comes around, our guests erano enjoy the warmth of our real log fire.

What's in it for you?

• Award winning Deputy Manager and General Manager development programmes
• Bonus opportunities
• Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
• Stonegate Xtra Rewards – Online benefits portal offering discounts across SUPER High Street and other retailers
• VIP entry to our Pubs and Bars
• Stonegate Hotel Discounts
• Flexible working
• Corporate Discounted Rates at David Lloyd and PureGym
• Discounted Dental Insurance
• Stream – Early access to your earned wages

To be considered for the Deputy Manager position at Coach & Horses you must be 18 or over as the roles involves the sale of alcohol.

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Coach & Horses directly.