Deputy Manager

Home Bargains; Gloucester; On-site; GBP 34,000; Full time

Job summary

A major UK retailer is seeking a Deputy Manager to lead a team towards success while ensuring exceptional customer service. The role involves managing daily operations and overseeing store presentation. The ideal candidate will have experience in retail management and a passion for achieving sales targets. Full-time role with a competitive salary of £33,545 FTE and extensive employee benefits including annual leave, pension scheme, and store discounts.

Benefits

28 days annual leave (increasing to 33 after 5 years)

Company pension scheme

10% store discount

Death in Service Benefit

Long service recognition

Access to training programmes

Colleague benefits platform

Qualifications

• Experience supervising small to medium-sized retail teams in a fast-paced environment.
• Ability to achieve high weekly sales targets.

Responsibilities

• Lead a team dedicated to providing a unique shopping experience.
• Work with management to achieve key customer service priorities.
• Involve in daily operations for store success.

Skills

Customer focus

Effective communication

Team management

Problem-solving

Commercial awareness

Job description

Responsibilities

• Empower Your Team - By developing a team of high-performing colleagues who are dedicated to our mission of providing customers with a unique shopping experience, you work to achieve targets and deliver exceptional service.
• Enhance Customer Experience - You actively work with your management team to achieve and maintain our key customer service priorities, and guide colleagues to achieve superior store presentation and customer satisfaction.
• Expand Our Reach - Your involvement in daily operations is crucial for your store's success and is key to achieving and maintaining our vital customer service priorities.
• Experience of supervising small to medium-size retail teams in a fast-moving retail environment to achieve a high weekly sales target
• Demonstrate the following competencies: Prioritise and organise work; Customer focus; Communicate effectively; Manage teams; Problem solve; Develop talent; Commercially astute

Role overview

Welcome to Home Bargains, where exciting opportunities await you in our dynamic world of retail management. As a rapidly growing company, there are always opportunities for passionate individuals to join us and lead our teams to success and be an integral part of our thriving retail community. As a Deputy Manager at Home Bargains, you play a crucial role in steering your store towards success. Your leadership ensures that the store not only meets its targets but also provides an outstanding service experience to every customer. TJ Morris Limited, trading as Home Bargains, is a privately owned, family-run discount retailer offering top brands at the lowest possible prices on the UK high street. Founded in Liverpool, Home Bargains has grown to over 600 stores, serving more than 5 million customers each week. Our customers remain at the heart of everything we do. We are rapidly expanding, with plans to increase our store portfolio to 1,000 locations across the UK. Opening nearly one new store every weekend, we thrive in a fast-paced retail environment.

Our management structure offers a clear path for career progression and personal development. Join us on this exciting journey and be part of the Home Bargains continued success story.

Package & Hours

• £33,545 FTE
• 44 hours per week

Employee Benefits

• Full-time employees receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave is pro-rated for part-time or alternative working arrangements.
• Contributable company pension scheme
• 10% store discount at all our retail stores
• Death in Service Benefit
• Long service recognition scheme
• Access to our in-house training programmes delivered face-to-face and through our online learning platforms
• MyHB colleague benefits platform with access to: Discounts UK wide on retail, leisure, hospitality venues; Employee Assistance Programme with 24/7 confidential counselling and advice line; Low cost voluntary insured health cash plans and cancer cover