Deputy Manager

St Mungo's; England; On-site; GBP 42,000 - 47,000; Full time

Job summary

A charity organization in the United Kingdom is seeking a Deputy Manager to lead teams and provide support to individuals affected by homelessness. You will coach and develop staff while ensuring high-quality service delivery in a recovery-focused environment. The ideal candidate will have leadership experience, excellent communication skills, and a genuine interest in helping vulnerable individuals. This role offers the opportunity to make a significant impact in the community and develop your management career.

Qualifications

• Ability to negotiate with a range of partners to build relationships.
• Knowledge of housing and support needs for the homeless.
• Experience in leading and motivating a team.

Responsibilities

• Support the team with day-to-day service management.
• Lead and motivate staff through effective supervision.
• Respond to incidents and maintain health and safety standards.
• Build partnerships with external organizations.

Skills

Excellent communication skills

Proactive problem-solving

Team leadership

Negotiation skills

Planning and organizational skills

Job description

Deputy Manager

Location: Islington and Camden

Salary: £42,798 - £46,295 PA

Fixed Term contract for 12 Months (with possibility of becoming permanent)

Ready to take the next step in your career? Join St Mungo’s as a Deputy Manager and lead a passionate team making a real difference for people affected by homelessness. We’re recruiting for two Deputy Managers.

Islington

Rosebery Avenue is a 24/7 Skills and Employment service with 22 self‑contained flats, supporting residents into training, education, and work. As Deputy Manager, you’ll lead a small, dedicated team in a psychologically informed environment, working with partners like St Mungo’s Recovery College to deliver tailored support.

We’re looking for an enthusiastic and reliable leader with excellent communication skills and a proactive approach to problem‑solving. You’ll be passionate about high‑quality care, eager to learn, and committed to supporting your team and clients. This is a fantastic opportunity to develop your management career and make a real impact in a supportive setting.

Camden

Endsleigh Gardens supports people with a history of homelessness and complex needs, including mental health, substance use, and alcohol issues. We provide a safe, recovery‑focused environment where clients can rebuild their lives and work towards independent accommodation.

As Deputy Manager, you’ll lead and inspire staff to create a psychologically informed service that drives meaningful change. You’ll play a key role in delivering high‑quality support to vulnerable individuals facing significant barriers.

Key responsibilities in this role will be:

• Support the team with day‑to‑day service management and development.
• Lead and motivate staff through effective line management and supervision, ensuring a person‑centred, recovery‑focused approach.
• Respond to incidents and work with the management team to maintain high health and safety standards.
• Build strong partnerships with external organisations to achieve the best outcomes for clients.

Work mainly Monday–Friday office hours, with occasional flexibility to meet service needs.

About you

This will be a fantastic opportunity for someone to be proactive, take a lead and build their management skills. If you can demonstrate the below, we encourage you to apply!

• The ability to negotiate with a wide range of internal and external partners to build positive working relationships.
• Good planning and organisational skills with the ability to effectively prioritise your own time and workload.
• Knowledge and understanding of the housing and support needs of people experiencing homelessness, and a genuine interest in supporting people to transform their lives.
• You'll have previous experience leading a team, as well as some experience of motivating and empowering staff and/or volunteers to take responsibility for delivering a high‑quality service.

We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under‑represented groups, particularly Global Majority candidates who are underrepresented at this management level.

Closing date: 10 am on 10th December 2025

Interview and assessments on 19th or 22nd December 2025

Closing date: 10th December (10AM)

Shortlist date: 11th December

Interview date: 19th or 22nd December