Deputy Manager

inploi; City Of London; On-site; GBP 32,000; Full time

Job summary

A leading fragrance retailer is looking for a Deputy Manager in London. This role involves daily store operations, leading a team, and achieving sales targets. The ideal candidate should have strong management experience in retail, a passion for customer service, and the ability to coach teams effectively. The position offers a competitive salary, bonus opportunities, and various employee benefits, including discounts on products.

Benefits

Competitive salary

Annual bonus based on KPIs

Employee discounts on perfume

30 days holiday

Continuous learning and training

Pension and health benefits

Qualifications

• Proven experience as an assistant/store manager in a fast-paced environment.
• Ability to coach and develop a large team to deliver high standards.
• Understanding of daily operational running of a store.

Responsibilities

• Lead store operations alongside the Store Manager.
• Deliver store targets and assist in performance reviews.
• Manage stock inventory and ensure minimal loss.

Skills

Management

Customer service

Coaching

KPI understanding

Flexibility

Job description

Here at The Perfume Shop, people are at the heart of everything we do. We are always on the lookout for individuals with Talent, a Passion for what we do and a Spark to help achieve our vision.

The Role

Are you a seasoned retail manager, looking for your next challenge?

Are you passionate about perfume, and love people?

Do you want to be part of a supportive team, and thrive in a fast-paced environment?

As a Deputy Manager, you get to play a key role in the operational running and success within one of our most successful and fast paced stores! Alongside your Store Manager, you will lead by example, supporting a large team to deliver against key targets that drive the continued success of your store.

Contracted Hours: 37.5
Contract Type: Permanent Contract

Salary: £31,968

With a Talent, Passion and Spark, you will:

• Have a passion for all things selling and customers; leading by example, providing fantastic service to all your customers, and coaching your team to do the same
• Alongside your Store Manager, play a key part in delivering the store’s daily, weekly and yearly targets, assisting your team with knowing what they need to deliver
• In collaboration with the Store Manager, review store performance and action plans – feeding back any challenges
• Utilising your key holders, ensure your store is opened and closed at the correct times, adhering to all security procedures
• Assist with the preparation and issuing of store rotas
• With support of the Store Manager, be responsible for the stock inventory, ensuring actions are implemented to minimise stock loss
• Be passionate about coaching and mentoring staff; setting them up for success and encouraging development
• You look for talent, passion, and spark when recruiting for your store, recognising that a great team are key to store performance

What You Will Bring:

We believe that you bring Talent, Passion and Spark and in return we will give you the skills and training in perfume to succeed!

It really helps if you;

• Have a Talent for management, from your previous experience as an assistant/store manager in a fast paced environment
• Have a Passion for teamwork, knowing how to coach and develop a large team to deliver high standards and results
• Have the Spark to think and act strategically, enjoying the ‘hands on’ day to day running of your store
• Enjoy providing exceptional customer service to your customers
• Are an expert in understanding KPI’s; sales, service, profit & loss
• Have a commercial mindset, understanding the daily operational running of a store
• Can be flexible with your work patterns, including weekends

What You Will Get:

• A fantastic base salary
• Annual KPI based bonus
• We pay commission at Christmas based on store sales and the number of hours worked
• 30 days holiday (pro rata depending on contract hours)
• You’re a VIP to us, so you’ll get 20% off perfume and be able to take part in any customer offers on top!
• Additional discounts with our AS Watson partners including Superdrug and 3 mobile
• The opportunity to win some great prizes and incentives based on personal, team and store performance
• Continuous learning and training to ensure you are always developing
• Pension, health and wellbeing benefits, + more!

We are passionate about ‘Growing Our Own’, so we always encourage our employees to progress internally. As part of this, we offer apprenticeship schemes for all levels!

We thank you for your interest, however due to the high volumes of applications, only those successful will be contacted. We do still encourage you to continue applying to any roles of interest you see advertised.

The Perfume Shop is an equal opportunity employer that is committed to supporting diversity and inclusion within our work environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

The Perfume Shop is part of AS Watson Group, the world’s largest international health and beauty retailer operating over 16,500 stores under 12 retail brands in 28 markets, with over 130,000 employees worldwide. For the fiscal year 2023, AS Watson Group recorded revenue of US$23 billion. Every year, it is serving over 5.5 billion shoppers via its O+O (Offline plus Online) platforms, providing tech-enabled retail experience to customers offline and online.