Deputy Local Service Manager

Sanctuary Group; Bayston Hill; On-site; GBP 22,000 - 24,000; Full time

Job summary

A national not-for-profit organization is seeking a Deputy Local Service Manager in Bayston Hill. This role involves managing, training, and developing staff within a compliant framework while ensuring quality services for vulnerable adults. Ideal candidates should have proven management experience in social care, strong communication skills, and relevant qualifications. This position offers a salary of £22,580, rising to £23,768 after 12 months, alongside various benefits including generous holiday and pension schemes.

Benefits

25 days paid holiday (rising to 30)

Employer pension contributions

Health and well-being plans

Qualifications

• Proven management experience in a social care environment.
• Experience working in a CQC regulated environment is preferable.
• Prior knowledge of support planning, risk assessment, and safeguarding.

Responsibilities

• Manage staff recruitment, development, and training.
• Ensure quality service delivery by staff.
• Support the Local Service Manager in managing void processes.

Skills

Management experience

Compassionate and understanding

Strong communication skills

IT literacy

Education

NVQ Level 3 in Health and Social Care or equivalent

Job description

Overview

The role of Deputy Local Service Manager will include:

• Managing, recruiting, developing, and training staff within appropriate legislative or NVQ frameworks and devising effective and well-run staff rotas
• Promoting best practice to ensure quality services are carried out by staff
• Ensuring effective support systems are in place and that we operate in a fully compliant way
• Supporting Local Service Manager in effectively managing the void process on any empty properties
• A good understanding of health and safety
• Developing and maintaining relationships with customers and relevant external agencies with the proven ability to liaise effectively with statutory and voluntary partners
• We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.
• Proven management or supervisory experience gained within a social care environment is essential
• Previous experience of working in a CQC regulated environment is preferable
• NQV Level 3 in Health and Social Care or equivalent
• Compassionate, understanding, and hard working with a hands-on approach to help achieve supportive outcomes
• Good written and strong communication skills
• Experience working with Vulnerable Adults
• Prior knowledge of support planning, risk assessment and safeguarding
• Previous experience working under challenging circumstances
• Confident user of IT systems

Are you ready to be your best?

At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible. We\'re a national organisation, but we\'re not-for-profit and we think locally by putting our customers at the heart of what we do. We\'re committed to being our best and helping customers to be their best, as we support them on their pathways for independence. No matter your job - delivering support directly or working in our offices to support our frontline teams - your work makes a difference every day. And working with us isn\'t just another job. It\'s rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people\'s lives. Plus, we\'ll support you in reaching your aspirations and career goals, through comprehensive training and benefits.

Benefits

• £22,580 per annum (rising to £23,768 per annum after 12 months, subject to satisfactory performance)
• At least 25 days paid holiday, rising to 30 days after 5 years\' service (plus public holidays) pro rata
• A pension scheme with employer contributions
• A variety of online discounts and rewards from major retailers
• Health and well-being plans
• Life assurance
• Family friendly arrangements, including opportunities for flexible working
• Tax efficient savings through our Cycle to Work scheme
• A wide range of learning and development opportunities