Deputy Head of Legal

Spinnaker; City Of London; On-site; GBP 125,000 - 150,000; Full time

Job summary

A leading claims management firm is seeking an experienced individual for a pivotal role in London. The position involves managing a team of claims executives and acting on behalf of the Head of Legal. You will handle complex Protection & Indemnity claims and assist in mentoring junior team members. Strong leadership and stakeholder engagement skills are essential. The ideal candidate will contribute to strategy implementation and continuous process improvement, while producing insights on claims performance.

Qualifications

• Experience in shipping claims or related fields is required.
• Proven leadership experience managing a team.
• Strong communication and stakeholder engagement skills.

Responsibilities

• Lead the handling of complex claims efficiently.
• Provide leadership and mentorship to the claims team.
• Cultivate relationships with stakeholders and insurers.
• Support strategy implementation and process improvement.
• Produce reports on claims trends and performance.

Skills

Claims Management

Team Leadership

Stakeholder Engagement

Process Improvement

Job description

Job Description

Do you have experience in shipping claims and team leadership?

The role involves managing a team of claims executives and deputising for the Head of Legal

Key responsibilities include:

• Claims Management & Resolution : Lead the handling of high-volume and complex P&I (Protection & Indemnity), Marine Liability, or Hull claims, ensuring efficient and cost-effective resolution in line with company ethos.
• Leadership & Team Management : Deputise for the Head of Claims in their absence, providing leadership and mentorship to the claims team. This includes supporting recruitment, training, and development of junior team members.
• Stakeholder Engagement : Cultivate strong relationships with teams, insurers, P&I Clubs, law firms, surveyors etc.
• Strategy & Process Improvement : Support the implementation of the department's strategy, contributing to the continuous improvement of claims handling processes and procedures.
• Reporting & Compliance : Produce detailed reports on claims trends and performance metrics for management.

Risk Mitigation : Assist in identifying and advising on risk issues arising from claims experience, working with other divisions on risk management and loss prevention initiatives....