Deputy Head of In-Service Support

Babcock International Group; Corsham; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading defense and security company in the UK is seeking a Deputy Head of In-Service Support. In this pivotal role, you will drive cohesive activities among delivery teams, ensuring customer service commitments while managing financial obligations. Ideal candidates will have a background in technical delivery and strategic communications, alongside strong leadership skills. The role offers competitive compensation and hybrid working arrangements within a dynamic environment.

Benefits

Competitive Salary

Hybrid Working Arrangements

Qualifications

• Experience in technical delivery, service delivery, and business management.
• Demonstrable experience of leading high performing teams.
• Must hold a valid UK Driving License.

Responsibilities

• Drive cohesion of activities across multiple delivery teams and stakeholders.
• Ensure delivery to customer service commitments while maintaining financial commitments.
• Identify new solutions and technologies to improve capability offerings.

Skills

Technical delivery

Service delivery

Business management

Strategic Communications

Space based communications

Telecommunications

Exceptional people skills

Education

Bachelor’s degree in a relevant Business or Engineering discipline or equivalent

Business Masters degree

Job description

Job Title : Deputy Head of In-Service Support

Location : Corsham, Wiltshire + Hybrid Working Arrangements

Compensation : Competitive Salary + Benefits

Role Type : Full time / Permanent

Role ID : SF

At Babcock we’re working to create a safe and secure world, together, and if you join us, you can play your part as a Deputy Head of In-Service Support (ISS) across our Hawthorn, Wiltshire and Oakhanger, Hampshire sites.

The Role

As the Deputy Head of In-Service Support (ISS), you’ll have a role that’s out of the ordinary. Supporting our customers delivering on their missions and creating a safe and secure world. This programme provides a critical role in connecting our front-line commands, government partners and allies. It is an important capability for ensuring UK security and prosperity.

Day-to-day, you’ll be responsible for driving cohesion of activities across multiple delivery teams, functions and stakeholders to deliver outcomes acting as the right-hand person of the Head of ISS (In Service Support).

We are on a mission to transform military space communication services for a new era, for new challenges and you’ll play a critical leadership role in delivering this transformation, whilst maintaining service commitments and inspiring both existing and a new generation of people and talent.

You’ll support the promotion of our space communication capabilities, working with the Head of Service Delivery, Head of ISS, and the Head of Integration to ensure we maintain the integrity of our service delivery whilst transforming our service for the future.

• Responsible for ensuring appropriate governance and process is in place across the ISS teams, including delegation of technical authority and decision making, and that it complies with the Mission Systems processes.
• Ensure we deliver to our customer and end user service commitments whilst maintaining our commercial and financial commitments to the Mission Systems sector.
• Proactively identify new solutions and technologies to improve our capability offering.
• Responsible for deputy leadership of our technical and service delivery ISS teams, building a strong delivery ethos with the right collaborative behaviours and positive culture.
• Responsible for the safety, regulatory compliance and cyber security of our products, services and infrastructure

This role is full time, 37 hours per week and provides hybrid working arrangements with days onsite and days working from home. You will be required onsite as and when, depending on the business needs.

Essential Experience of the Deputy Head of In-Service Support

• Experience in Technical delivery, service delivery and business management.
• Experience in Strategic Communications, Space based communications or telecommunications.
• Demonstrable experience of leading high performing teams with exceptional people skills.

Qualifications for the Deputy Head of In-Service Support

• Must hold a valid UK Driving License.
• Bachelor’s degree in a relevant Business or Engineering discipline or equivalent relevant professional experience. Business Masters degree preferable.

Security Clearance

The successful candidate must be a sole UK national who is able to achieve and maintain Security Check (SC) security clearance for this role.

Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at