Deputy Head of Communications

HSBC Global Services Limited; Birmingham; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading banking and financial services organization is looking for a Deputy Head of Communications to oversee a communications strategy for CMB UK. The ideal candidate will have experience in both internal and external communications, stakeholder management, and a strong understanding of the UK media landscape. This hybrid role based in Birmingham offers excellent professional development opportunities and a competitive benefits package, including private healthcare and a contributory pension scheme.

Benefits

Private healthcare

Enhanced maternity and adoption pay

Contributory pension scheme

Qualifications

• Previous experience of managing people and teams.
• Strong understanding of the UK media landscape.
• Proven track record in developing effective communications strategies.

Responsibilities

• Shape and oversee a cohesive media relations and employee communication strategy.
• Support the Head of Communications in advising on communications strategy.
• Work closely with Corporate Media and Executive Communications.

Skills

Internal and external communications experience

Stakeholder management skills

Understanding of UK media landscape

Reputation management

Job description

Job description

Overview

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Deputy Head of Communications, CMB UK.

CMB UK serves around 700,000 customers ranging from startups to multinational corporates. We are a full-service commercial bank helping businesses of all sizes to start, grow and thrive – both within the UK and internationally.

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

Key Responsibilities

• Shape and oversee for the execution of a cohesive media relations and employee communication strategy for CMB UK, driving engagement with colleagues and media on areas of strategic focus.
• Support the Head of Communications, HSBC UK and CMB UK, in advising CMB UK OpCo on communications strategy and issues management.
• Work closely with the UK Head of Corporate Media and Executive Communications to implement communications strategies supporting CMB UK business priorities, and help activate relevant global campaigns, including with Corporate and Institutional Banking (CIB).
• Work closely with HBUK heads of communications to support the creation of a common identity for HSBC UK and advise on activities to support the positioning of the brand with CMB employees and media stakeholders.
• Collaborate effectively with functional partners, notably in Communications Business and Markets (CBAM), People, Governance and Communications (PG&C) and Group External Communications (GEC) and Marketing to coordinate the planning and delivery of relevant activity and campaigns.

Required Qualifications and Experience

• Previous internal and external communications experience is essential.
• Previous experience of managing people and teams, in particular managing individuals that manage teams.
• Strong understanding of the UK media landscape to identify external opportunities and risks to CMB UK.
• Exceptional stakeholder management skills at senior level.
• Proven track record in reputation management and successfully developing and implementing effective communications strategies.
• Analytical, financially numerate and commercially aware.

This role is based in Birmingham, Hybrid.

Diversity and Inclusion

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

Accommodation and Contact

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

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