Deputy GM - Bowling Centre | Fast Track to General Manager

Flow Sports Personnel Ltd; England; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading sports personnel company in the United Kingdom is seeking a Deputy Manager to take accountability for the centre and enhance customer experience. The ideal candidate will have significant experience in a customer-facing management role and a passion for coaching and service excellence. Benefits include a competitive salary, bonuses, flexible working, and extensive training opportunities.

Benefits

Bonus scheme

40-hour contract

50% off food

28 days holiday

Free gaming vouchers

EAP access

Well-being training

Qualifications

• Minimum of eighteen months experience in a customer-facing management role.
• Evidence of delivering on financial targets.
• Fanatical about customer service.

Responsibilities

• Take accountability for the centre in the absence of the General Manager.
• Coach and mentor the team on shift.
• Deliver financial targets and service standards.

Skills

Customer service

Coaching and developing team

Business and sales driving

Job description

A leading sports personnel company in the United Kingdom is seeking a Deputy Manager to take accountability for the centre and enhance customer experience. The ideal candidate will have significant experience in a customer-facing management role and a passion for coaching and service excellence. Benefits include a competitive salary, bonuses, flexible working, and extensive training opportunities.