Deputy General Manager - Up to 35k plus tips

Young's; Richmond; On-site; GBP 29,000 - 35,000; Full time

Job summary

A hospitality company in Richmond is searching for a passionate Deputy General Manager. You will support the General Manager in daily operations, ensuring outstanding service and training the team. The ideal candidate has experience in food-led businesses and a strong commitment to hospitality. With access to career development paths and training, this role is perfect for those looking to advance to General Manager. This is an exciting opportunity to grow alongside experienced professionals in the industry.

Benefits

Access to Career Pathway

Fully funded apprenticeships

20% discount in all Young's Pubs

30% discount on overnight stays

Free Meals

28 Days holiday per year

Company Pension Scheme

Qualifications

• Experience as an assistant manager in food-led destination businesses.
• People-focused personality with a passion for hospitality.
• Pro-active approach to team management.

Responsibilities

• Support the General Manager in day-to-day operations.
• Lead service on the floor and ensure exceptional standards.
• Train and manage the team effectively.

Skills

Exceptional customer service

Team management

Passion for hospitality

Job description

Deputy General Manager - Up to 35k plus service charge

We are looking for a passionate, hands-on Deputy General Manager who wants to develop themselves alongside our experienced General Manager at the Coach and Horses in Kew. You'll be supporting the General Manager in all aspects of day-to-day operations - leading service on the floor and ensuring exceptional standards, leading and training the team, managing our bedrooms and and making sure every visit to the Coach and Horses is a memorable experience for our guests.

The majority of our General Manager appointments come from internal candidates, and we're proud to offer in-house mentoring, clear development pathways and external training opportunities to support your growth. The ideal candidate has experience working as an assistant manager in food-led destination businesses, is people-focused, and passionate about offering exceptional hospitality. They are someone who has a GM mindset and is looking for that final bit of development before becoming a General Manager themselves, and the experience they will get working in the Hoste will absolutely set them up for further success in their career.

What We Offer Our Deputy General Managers :

• Access to our Career Pathway and development towards GM - A large majority of our GM appointments are internal
• Access to our fully funded apprenticeships and training and development courses
• 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Access to our Share Save Scheme
• Free Meals
• 28 Days holiday per year
• Company Pension Scheme

What we look for in

an Deputy General Managers :

We are looking for a motivated &

experienced Deputy General Manager to join and lead our team in our stylish, food

focused pub. As the successful Deputy General Manager you will have a genuine

passion for exceptional customer service and a pro-active approach to team

management. You will be enthusiastic & driven to continue the success of

our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight

our customers. You will also be someone

who is committed to their career in hospitality and we can offer ongoing development to support you as you

grow and succeed with us.