Deputy General Manager

Aramark Ltd; United Kingdom; On-site; GBP 38,000 - 40,000; Full time

Job summary

A leading catering services provider in the United Kingdom is looking for a managerial candidate to support the General Manager in overseeing catering operations across multiple sites. The role involves managing a competent workforce, ensuring high-quality service delivery, and contributing to strategic initiatives. Ideal candidates have a strong hospitality background, people management experience, and the ability to handle financial aspects. The position offers a competitive salary between £38,000 and £40,000, flexible working hours, and additional benefits.

Benefits

Free onsite parking

Flexible working hours

Employee benefits app

Employee Assistance Programme (EAP)

Qualifications

• Experience in hospitality management with a strong background in catering.
• Able to manage financials effectively and demonstrate numerical literacy.
• People management experience and familiarity with employee relations.

Responsibilities

• Support the General Manager in staffing and workforce management.
• Manage daily operations and drive team success.
• Contribute to strategic discussions and implement service improvements.

Skills

Hospitality management

Volume catering experience

People management

Financial management

Job description

This role is responsible for supporting the General Manager with soft FM and catering outlets across two main sites and additional cleaning sites, ensuring the catering department is effectively staffed and maintains a competent workforce.

Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 247,000 team members deliver experiences that enrich and nourish the lives of millions of people in 19 countries around the world every day.

Responsibilities

• Ensure the catering department is effectively staffed, maintaining a competent workforce.
• Manage the team to success and coordinate day‑to‑day activities.
• Drive new initiatives and lead change management processes to continually improve services.
• Contribute to strategic discussions as part of the senior site management team, sharing ideas and best practice.
• Assist the General Manager with identifying and delivering improvements on service delivery, financial performance, people development, and team engagement.
• Oversee day‑to‑day operations and ensure high‑quality service delivery with emphasis on standards and the patient experience.
• Handle people management, including development and close management of any Employee Relations issues.

Qualifications

• Seasoned hospitality professional with a defined background and volume catering experience.
• People management experience.
• Literate, numerate, and able to manage financials.
• Military background a plus but not essential.

Additional Requirements

• Security clearance required.
• Full UK driving licence essential.
• Must have lived in the UK for at least the last 3 years.
• If currently employed at Aramark, must notify line manager before submitting an application.

Benefits

• Salary range £38,000 – £40,000, dependent on experience.
• Free onsite parking.
• Flexible working hours with Monday – Friday and occasional weekend work.
• Employee benefits app including online GP access, discounts, life assurance, pension contributions, and generous annual leave (increasing with service).
• Employee Assistance Programme (EAP) – in‑house mental health champion.

EEO Statement

At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey. We are also recognised as a Forces Friendly employer and hold the prestigious ERS Gold Award, reflecting our dedication to supporting the Armed Forces community. We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any accommodations or have any questions, please reach out to our recruitment team – [e-mail].

All applications will be treated in the strictest confidence.