Deputy General Manager

Malmaison Hotel du Vin; Exeter; On-site; GBP 125,000 - 150,000; Full time

Job summary

A leading hotel brand in Exeter is looking for a Deputy General Manager who will excel in team leadership and revenue management. This role is ideal for individuals ready to step into a leadership position, with a focus on enhancing team performance and service excellence. The company offers a competitive salary, extensive benefits, and opportunities for career growth, making it a great place to develop your hospitality career.

Benefits

Heavily discounted staff rates

Healthcare cash plans

Cycle to work scheme

Complimentary stays on anniversaries

Wellness and national campaign days

Referral bonus schemes

Qualifications

• Must have leadership qualities to manage a large team.
• Experience in food and beverage operations is preferred.
• Ability to develop team members and deliver high service standards.

Responsibilities

• Lead and motivate the hotel team to achieve brand objectives.
• Maximize business revenue while maintaining high service standards.
• Drive brand strategy to position the hotel as a preferred destination.

Skills

Leadership

Food and drink knowledge

Team management

Revenue management

Organizational skills

Job description

60 Bedrooms

55-seater Bistro & Bar

3 Private Event Spaces - seating up to 65

Spa - outdoor heated pool with indoor hydro jets area 4 x beauty rooms small relaxation area manicure and pedicure stations

A small city that packs a big punch Exeter is one of the most vibrant attractive and historically interesting cities in England. Pre-dating the arrival of the Romans in AD 50 its history is rich and long. It offers a host of fascinating visitor attractions including unique Underground Passages imposing Roman walls and beautiful Quayside. The hotel sits within an iconic building formerly an Eye Infirmary with historic walled gardens and striking architecture.

About the Role

Role: Deputy General Manager

Salary: Competitive Salary plus Generous Company Benefits Training & Development

Location: Exeter

Hotel Du Vin is looking for a leader in the making. Someone who will understand that running a successful business isn't just about exceeding the brand standards or having a super P&L. We want someone who will look after the team and by developing them will deliver the expectation of celebrity service.

You will be 12 months (or less) from running your own hotel and keen to join a brand that will give you the opportunity to shine.

In this role you're a real organiser who loves leading and motivating your team. You will be driving the brand strategy in all elements of the business and set HDV apart from the competition as a preferred employer and destination to stay, eat and drink.

You will know the market and understand how to maximise revenue within the business by looking at the bigger picture, managing the detail through your department managers, and leading from the front to set the example.

Ideally you will have had previous experience in managing large teams and you will have a sound knowledge of food and drink in a similar sized property; however this isn't a deal breaker.

About You

Benefits

In addition to competitive rates of pay we offer:

• Heavily discounted Staff Room Rates at Malmaison Hotel du Vin and Frasers Hospitality with rooms available from 65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros.
• Fully funded Apprenticeship programmes that support you in developing your career.
• High Street Discounts on a range of high street shops experiences holidays and much much more.
• Cycle to work scheme save up to 40% on a wide range of bikes.
• Healthcare Cash Plans - dental, optical, medical and more available from 5 per month.
• Referral schemes that pay up to 1500 (just for getting your mates jobs!).
• A decent uniform that doesn't make you look like an extra from a 70s TV sitcom.
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like Pay Day Lunches / Treats National Popcorn Day Mental Health Awareness week and more.
• We work with Wagestream giving instant access to your pay as it's earned. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you've already earned, learn easy tips to manage your money better and save direct from your salary.
• We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner Bed & Breakfast.
• We are a proud sponsor of The Brain Charity helping people with all forms of neurological conditions to lead longer healthier happier lives.
• Employee Assistance Programme free confidential advice available 24/7 to you and your family.

Plus on completing your probationary period you will be provided with:

• Private Medical Healthcare
• Bonus Plan based on clear and transparent KPIs
• Critical Illness cover
• Life Assurance

Our Sustainability Goals

• 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK.
• We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone I the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round.
• We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.

Required Experience

Director

Key Skills

ICT, Information Technology, Access, Delivery, E Learning, Legal Operations

Employment Type

Full-Time

Experience

years

Vacancy

1