Deputy Director of Care Services - (Supportive Care)

Wakefield Hospice; Wakefield; On-site; GBP 50,000 - 70,000; Full time

Job summary

A palliative care unit in the United Kingdom is seeking a Deputy Director of Care Services to provide leadership and strategic oversight in delivering high-quality, person-centred care. The role involves managing Dementia Day Care and Wellbeing Services, ensuring effective team collaboration, and supporting continuous improvement in service delivery. Candidates should have relevant qualifications such as Allied Health Professional, Social Worker, or Registered Nurse, and experience in leading healthcare teams is essential.

Qualifications

• Experience managing care services and leading teams.
• Knowledge of dementia care and palliative services.
• Strong interpersonal skills and ability to work within multidisciplinary teams.

Responsibilities

• Provide effective leadership in care services.
• Ensure high-quality, person-centred care delivery.
• Manage patient and family concerns compassionately.
• Support financial management in clinical departments.

Skills

Professional leadership

Collaboration

Evidence-based practice

Communication

Education

Allied Health Professional

Social Worker

Registered Nurse

Job description

Deputy Director of Care Services - (Supportive Care)

The post holder will champion excellence supportingcare services, and together with theDirector of Care Services, the post willdesign, develop and deliver existing and new services.

They will provide professional leadership andstrategic oversight across all services, working collaboratively with theservice leads and Senior Clinical Team. This has been identified as been pivotal in ensuring the effective management,coordination and service development of all of the following areas Dementia Day Care,Wellbeing/ Outreach Services, and the Family Care Team. A second key element of the role will be in activelylooking for opportunities to expand and create new community services.

The post holder will also deputise for the Director of Care Services, helping to guideour health and care service with confidence and care.

They will work with the Director of Care Services to shape, support, and coordinateour out of hospice offering. The postholder will play an important part in celebrating and strengthening the manyoutstanding areas of practice within our organisation, while also supportingand driving improvements to ensure our services are up-to-date and relevant for our Service Users needs. Your leadership will help to nurture a strong learning culture wherestaff feel valued, engaged supported, and encouraged to grow.

Main duties of the job

• Provide effective professional leadership, management,and coordination of Dementia Day Care, Wellbeing Services, and the Family CareTeam.
• Provide visible and effective leadership ensuring theefficient day to day running of departments, and assisting them to manage theircapacity so they are able to deliver high-quality, person-centred safecare.
• Foster a strong learning culture, promoting continuousprofessional development and reflective practice within teams.
• Providing expert advice, promoting evidence-basedpractice, and ensuring high standards of out of hospice care and safety
• Support the delivery of organisational objectives andquality improvement initiatives through effective communication, collaborativeworking, and strategic service development.
• Manage patient and family concerns and complaints in atimely way with compassion and professionalism.
• Support and promote an open, honest and transparentculture and encourage the teams to challenge and continually improve thestandard of practice
• Encourage reflective practice amongst the team.
• Together with the Director of Care Services ensure thatfinancial budgets and controls are managed across the clinical department.
• Collaboration: Working with multi-disciplinary teams,other agencies i.e. Health and social care and other VCSE organisation e.g.,ensuring coordinated and integrated care is provided.

About us

Wakefield Hospice, is committed to providing the highest level of symptom management and care for people who have advanced active, progressive and life threatening illness.

Wakefield Hospice is a purpose-built specialist palliative care unit that opened in April 1990 providing 16 registered beds, a day therapy unit, Wellbeing and Family Care Service.

Job responsibilities

See attached job description for full information.

Many thanks please see our website for further information.

Person Specification

Qualifications

• - Allied Health Professional
• - Social Worker
• - Registered Nurse

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.