Deputy Director Norfolk Community Health & Social Care

Norfolk Community Health and Care NHS Trust; Norwich; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading healthcare organization in Norwich seeks a Deputy Director of Community Health & Social Care. The role involves leading operations, driving quality improvement, and developing systems for integrated care. Strong leadership and community health expertise are essential, along with a commitment to high standards of care. This position offers a chance to be at the forefront of transforming healthcare services in the community.

Benefits

Flexible working opportunities

Inclusive work environment

Health and wellbeing support

Qualifications

• Strong leadership skills and the ability to inspire and motivate staff.
• Extensive experience in community health and quality improvement.
• Proven ability to drive transformation and lead strategic initiatives.

Responsibilities

• Lead operations across community health ensuring quality services.
• Drive quality improvement and performance.
• Develop systems for neighbourhood based care.

Skills

Leadership

Community health expertise

Strategic planning

Education

Relevant degree or equivalent experience

Job description

Overview

NCH&C is the first standalone NHS community trust in the UK to achieve an 'Outstanding' rating from the Care Quality Commission (CQC). We are committed to continually improving the quality of care and access to that care for local people, and to creating a modern and inclusive work environment. We actively promote flexible working opportunities where possible and encourage discussion with the recruiting manager about this during the application process. We welcome applications from people who share our values and can help deliver outstanding care in our local community. This vacancy is for the Deputy Director of Community Health & Social Care – Community Health Portfolio, working across Norfolk Community Health and Care NHS Trust and Norfolk County Council. This role helps shape how health and care services work together in our communities, driving improvement, transformation and better outcomes.

This is a key leadership role for integrated, neighbourhood health care. You will lead the community health portfolio, work closely with the Deputy Director for Social Care and support the Director in delivering joined-up services, quality improvement and system leadership. This is a great opportunity for a strong and credible leader to bring integrated, neighbourhood health care into reality.

Responsibilities

• Lead day-to-day operations across the community health portfolio, ensuring safe, high-quality services.
• Drive quality improvement and performance across the Trust.
• Develop systems and processes that support neighbourhood and place-based care.
• Lead transformation of planned care, identifying new ways to deliver efficient, effective services.
• Work closely with senior leaders, communities and partners to co-design improvement plans.
• Ensure robust governance, data and assurance systems are in place.
• Deputise for the Director when needed, including line management responsibilities.
• Lead emergency planning and business continuity across the portfolio.
• Translate strategy into clear, actionable plans - and bring teams along with you.
• Take part in the senior manager on-call rota.

What we're looking for

You'll bring strong, credible leadership and deep expertise in community health. You'll be confident setting high standards for safety and quality, and passionate about driving change that matters. You’ll be values-led, focused on outcomes, and ready to lead with purpose.

Working for us

This is an exciting opportunity to work collaboratively with senior Directors and leaders across health and care as we shape the future of our services with the community at the heart of it. You will be at the centre of leading significant and meaningful changes with a renewed integrated partnership in place to drive our ambitions. You will be joining a compassionate and inclusive integrated team committed to delivering the best possible care to our community.

NCH&C is committed to providing a flexible and inclusive work environment. We promote flexible working patterns and encourage discussion with the recruiting manager about flexibility where possible to support wellbeing. We are a values-led organisation focused on delivering personalised care, closer to home, and preventative and wellness services.

Equal Opportunities: We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. People with disabilities that fall under the Disability Confident Scheme will be offered an interview if they meet the minimum criteria for the post (as outlined in the Person Specification). All sites are smoke free.

Immigration Status: Norfolk Community Health & Care NHS Trust is a diverse employer and welcomes all job applications. The Trust is registered with the Home Office as a sponsor organisation for migrant workers, but sponsorship can only be offered against Skilled Worker visas. If you are applying from outside the UK and do not hold a self-gained right to work, please check Home Office eligibility before applying. Some roles may be filtered at the start of the application process to identify sponsorship availability.

Redeployment: Priority for this vacancy will be given to NCH&C staff on the Trusts Redeployment Register. DBS: If the post is subject to a DBS check and you are not a current employee or an Apprentice, the cost of the DBS check will be removed from your first month’s salary (conditions apply; if you are registered with the Update Service this may not be required).

Note: On April 1, 2025, the Boards of Norfolk Community Health & Care NHS Trust and Cambridgeshire Community Services NHS Trust will join to operate as a group with a singular board. The trusts will remain two separate employers until further notice; this role is employed by Norfolk Community Health & Care NHS Trust.