Deputy Director, IT Service Operations & Digital Workplace Lead

Manchester Digital; Glasgow, Greater London, Cardiff; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A national energy regulator in the UK seeks a Deputy Director of IT Service Operations to lead the delivery of resilient and secure digital services. The ideal candidate will have a strong track record in managing large-scale IT operations, focusing on innovation and strategic leadership, ensuring user-centered access to technologies. This role offers excellent pension arrangements and flexible working options while shaping digital service delivery.

Benefits

Civil service pension arrangements

Generous leave entitlement

Flexible working options

Qualifications

• Proven experience in leading strategic direction for IT Service Operations.
• Demonstrated operational excellence in service delivery and transformation.
• Strong background in managing EUC services at scale.

Responsibilities

• Lead the delivery of secure, resilient IT services.
• Drive the strategic roadmap for End User Computing.
• Ensure continuous improvement in service delivery.

Skills

Strategic Leadership

Service Improvement

End User Computing

Stakeholder Engagement

Budget Management

Job description

A national energy regulator in the UK seeks a Deputy Director of IT Service Operations to lead the delivery of resilient and secure digital services. The ideal candidate will have a strong track record in managing large-scale IT operations, focusing on innovation and strategic leadership, ensuring user-centered access to technologies. This role offers excellent pension arrangements and flexible working options while shaping digital service delivery.